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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,977 reviews

October 20, 2013

Rich was a true professional! He answered all my questions and made the the buying experience first class! This is the 3rd car I have purchased at this dealership and I will be back again! More

by cmoraghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Rich here at Herb Chambers Honda of Westborough. I'm so pleased Rich was able to answer all of your questions and provide you with such a professional and first-class experience. Thank you again for your business and we look forward to serving your automotive needs for many more years to come! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

The expierience was great. The people were very friendly and courteous. The showroom was very clean and tidy and I didn't feel pressured to buy anything. More

by kwilson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you so much for taking the time to share your experience with Rich. Rich truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Rich know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

Yury was awesome! Got us the exact car we wanted and made it super easy. He is the reason we bought from Herb Chambers! 2 months later we bought a jeep from Herb chambers too because of good service we had w More

by Amarrs10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Yury here at Herb Chambers Honda of Westborough. I’m so glad to hear that Yury was able to lead you through the process seamlessly. I want each guest to feel as satisfied with their experience as you do. I will be sure to share your kind words with Yury as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

Looking to replace my Honda Accord with a newer Honda Civic (I LOVE Honda, I went back to the dealership of my previous purchase. After two weeks of promises, no returned phone calls and no car, I deci More

by OOPSNME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Clare, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Yury here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Yury will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

This was truly an excellent car buying experience. I have rated the experience with "all fives". I have given the rating I have because I got everything I needed from a car buying experience, and none of wh More

by johnherendeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

John, Thank you so much for taking the time to share your experience with Yury. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled Yury was able to provide you with exactly that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

I didn't buy a car from Yury, I bought two. We had such a pleasant experiencing buying our CRV from Yury, that a year later my son and I went to Yury to see about a car for him. My son described what More

by Mdilarso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your encouraging words and kind recommendation of Yury. At Herb Chambers Honda of Westborough, we take great pride in surpassing any, and all expectations you might have in your car buying decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Yury. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

Working with Yuriy was great. He gave me close to my desired price, while being very honest about what to expect. No pushing of of those expensive extras had been used in our negotiation. My overall exc More

by ebrodsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Yury and that you found the perfect Honda to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

My experience with purchasing a new vehicle at Herb Chambers for the first time was an exceptional one. This was in a large part to the dedication, courtesy and understanding of the sales personnel; Ri More

by nickscale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Nick, so much for taking the time to share your experience with Rich. I’m thrilled to hear you had such an enjoyable experience while purchasing your awesome 2012 Honda Accord Coupe! We strive to provide our guests with the best customer experience and Rich is truly a testament to that. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

I was already sure that I wanted to purchase a Honda Fit. However, Yury was excellent in helping me to confirm this choice and explaining the paperwork to me. I was most impressed that after all the paperw More

by FITOWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Carolyn, for taking the time to share your experience with Yury here at Herb Chambers Honda of Westborough. I’m thrilled to hear you had such an enjoyable experience while purchasing your new Honda Fit! We strive to provide our guests with the best customer experience and Yury is truly a testament to that. Thank you again for your business and we look forward to serving your automotive needs for many more years to come! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 20, 2013

I purchased my new Honda Accord from Yury Menaker at Herb Chambers of Westborough. I was ready to buy my car from another dealership until I met and worked with Yury Menaker. Yury was courteous,friendly, hon More

by millburymolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Molly, for your warm recommendation of Yury here at Herb Chambers Honda of Westborough! I'm so honored to hear you speak so highly of our team. Yury consistently strives to provide his guests with the best customer service and your fantastic feedback is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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