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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,943 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,943 reviews

December 26, 2024

Always feel well taken care of by Sergio,that’s why I go back to her m More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with Sergio at Herb Chambers Honda of Burlington!

December 26, 2024

Very disappointed in the service this time. Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechan More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Herb Chambers Honda of Burlington responded

We're sorry to hear about your recent experience at Herb Chambers Honda of Burlington. It sounds like we missed the mark, and that's not what we strive for. Your feedback is important, and we'll address these issues with our team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention.

December 25, 2024

Very professional and courteous service and patience for explaining future repairs and maintenance. Communication was clear and service was fast. More

by Hondauser
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Dec 26, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're glad to hear that our team provided professional and courteous service, along with clear communication. We appreciate your feedback and look forward to assisting you in the future!

December 23, 2024

I came for an alignment check in November and Sandra did a fantastic job explaining the printout. More

by minglichang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sandra Lopez
Dec 24, 2024 -

Herb Chambers Honda of Burlington responded

We're glad Sandra was able to help and provide a thorough explanation at Herb Chambers Honda of Burlington. We look forward to serving you again! Have a great ride!

December 23, 2024

The dealership always goes the extra mile to make sure my truck has the best care More

by mbedard01821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Honda of Burlington responded

This review means the world to us! We appreciate your kind words and look forward to seeing you next time at Herb Chambers Honda of Burlington!

December 23, 2024

Very friendly, got a fast appointment, great service. I will not go anywhere else! 3 issues all completed in the same day More

by meesh0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that our team provided friendly and efficient service. We look forward to assisting you again in the future!

December 23, 2024

I had a wonderful experience purchasing Honda Odyssey from this dealer! The executive - James Delmolino was knowledgeable. He not only answered all our queries very politely and patiently but also delive More

by Samir Tapiawala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Delmolino
Dec 23, 2024 -

Herb Chambers Honda of Burlington responded

Samir, we're delighted to hear about your positive experience with James at Herb Chambers Honda of Burlington! Thank you for choosing us and enjoy your new Honda Odyssey!

December 22, 2024

Lance was extremely helpful in my new Honda Prologue purchase! His expertise and customer service was exceptional and I'm extremely happy with my purchase! More

by angelica.kucha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Herb Chambers Honda of Burlington responded

Hi Angelica, we're delighted to hear that Lance provided exceptional service during your Honda Prologue purchase at Herb Chambers Honda of Burlington! Thank you for sharing your positive experience, and enjoy the new ride!

December 21, 2024

I highly recommend Herb Chambers Honda, in Burlington MA and ask for Fred Foster, he's the best!!!! More

by mtwgolfer72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Foster
Dec 23, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for recommending Fred and our team at Herb Chambers Honda of Burlington! We appreciate you as a customer and look forward to seeing you next time!

December 20, 2024

we got great services from Jake. He help me to get the car i want and introduce features to me. More

by yingzhang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Herb Chambers Honda of Burlington responded

We're happy to hear Jake provided you with a fantastic experience here at Herb Chambers Honda of Burlington! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

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