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Herb Chambers Honda of Burlington
Burlington, MA
3,011 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,011 reviews
March 03, 2025
June was extremely helpful and efficient in processing paperwork for my oil change visit. She is also very pleasant and I have had positive experiences with her in the past also. Exemplary employee!! paperwork for my oil change visit. She is also very pleasant and I have had positive experiences with her in the past also. Exemplary employee!! More
by Czarski24
March 01, 2025
My Best Honda Car Buying Experience in over 20 years Are you dreading the experience of buying a new Honda, trading in your car and not wasting an entire day at the dealership? I just purcha years Are you dreading the experience of buying a new Honda, trading in your car and not wasting an entire day at the dealership? I just purchased a new #Honda Pilot and had my Best Experience on one of THE Busiest Days in car sales - the last day of #President’sDay sales! I worked with Lee Diamond from Herb Chambers Honda in Burlington. Lee was not only personable but the most efficient and well informed sales person. He patiently answered my never ending list of questions so I was able to quickly narrow down the model that best met my needs. He also had the team evaluate my trade-in and I wasn’t hostage for an additional amount of time. I love it when things happen simultaneously. Over the years I have purchased many Hondas at a handful of dealers with mixed reviews. #Herb Chambers Honda in Burlington and #Lee Diamond made it a great experience and I was very happy with the final cost savings. More
by hart
February 27, 2025
Jeff Ferreira was great in explaining my fob situation and reviewing future maintenance servicing I will need done. and reviewing future maintenance servicing I will need done. More
by Rever23
Employees Worked With
February 26, 2025
Excellent and quick service, and a multi-step inspection was included as part of a minor repair. Checkin at service desk was efficient and informative. was included as part of a minor repair. Checkin at service desk was efficient and informative. More
by Honda owner since 1989
Employees Worked With
February 26, 2025
Sergio was wonderful. I had a great experience with this dealership. I'd use them again in a heartbeat! I had a great experience with this dealership. I'd use them again in a heartbeat! More
by Carol.oconnell
Employees Worked With
February 24, 2025
Jeff is always great. Always communicating throughout the service process. I never have to question anything when it comes to Jeff and the whole service department. It’ Always communicating throughout the service process. I never have to question anything when it comes to Jeff and the whole service department. It’s a big reason I’ve serviced and purchased all my vehicles from that dealership for the past 11 years. More
by Pilot Guy
Employees Worked With
February 23, 2025
Just had a long and complicated repair with their shop, and it went really well and the service was excellent. As for the sales end of this dealership, I would sooner build my next car out of Legos and use and it went really well and the service was excellent. As for the sales end of this dealership, I would sooner build my next car out of Legos and use my feet like Fred Flintstone than purchase another car from these people. More
by john
Employees Worked With
Ashley
February 22, 2025
Customer care at this dealer is wonderful. Need to buy a new car always to this dealer, and all my service done at this dealer no complain. Keep the good work Need to buy a new car always to this dealer, and all my service done at this dealer no complain. Keep the good work More
by Honda
Employees Worked With
February 22, 2025
Our assigned service helper, Leah, was AMAZING. she was super friendly and knowledgeable. Service team was thoughtful and communicated well. Thanks for the great job! she was super friendly and knowledgeable. Service team was thoughtful and communicated well. Thanks for the great job! More
by michaeltorres96
Employees Worked With
