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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,978 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,978 reviews

January 29, 2025

Dealer was prompt, reliable took the extra time to check coverage on an under warranty battery issue. Very pleased More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our team at Herb Chambers Honda of Burlington provided prompt and reliable service. Thank you for sharing your positive experience with us!

January 28, 2025

Jeffery was super friendly and explained things well. I was very pleased with my experience. More

by ffitz00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Herb Chambers Honda of Burlington responded

Hi F. Fitz! Thank you for sharing your positive experience with Jeffery! We're thrilled to hear he was super friendly and took the time to explain everything to you at Herb Chambers Honda of Burlington. Your satisfaction is our priority, and we're glad we could meet your expectations.

January 28, 2025

Excellent customer service and everything get done on time as requested. Very happy with this dealership. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Herb Chambers Honda of Burlington responded

Kevin, we're delighted to hear that you had a great experience with us at Herb Chambers Honda of Burlington. Thank you for your kind words and support!

January 27, 2025

I recently purchased a new Accord at Herb. Chambers of Burlington. Patrick Sisk was the salesman I dealt with. Patrick is very knowledgeable about the vehicle, pleasant and a gentleman. He an More

by nnighell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Madden
Jan 27, 2025 -

Herb Chambers Honda of Burlington responded

Nnighell, thank you for your continued trust in Herb Chambers Honda of Burlington! We're delighted to hear that Patrick provided such knowledgeable and pleasant service. Enjoy your new Accord!

January 27, 2025

Scheduling an appointment was difficult. Got one after a few tries. After that the process was a breeze, recalls were completed in 2 days . Happy with the service More

by Akfsc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lea Blackler
Jan 27, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for your patience with the scheduling process, and we're glad to hear that everything went smoothly afterward at Herb Chambers Honda of Burlington. We appreciate your feedback and are happy you're satisfied with our service!

January 27, 2025

Dealership was clean and organized, salesman was polite and helpful without being pushy. Entire car buying process was a little over 2 hours. No waiting around and no wasted time. Excellent service. More

by kathyjayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DeMedeiros
Jan 27, 2025 -

Herb Chambers Honda of Burlington responded

Kathy, we're delighted to hear that you had an efficient and pleasant experience at Herb Chambers Honda of Burlington. Thank you for highlighting our clean facilities and helpful team! Enjoy your new car!

January 26, 2025

I received the best service ever from Leah. Everything went smoothly until my car was fixed.I really appreciate her hard work and diligence. More

by Lax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jan 27, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Leah provided you with exceptional service at Herb Chambers Honda of Burlington. It's great to know everything went smoothly, and we appreciate your kind words about her hard work and diligence!

January 25, 2025

Everyone was very helpful when a rodent chewed the wires and hoses in my2024 car! They made a great repair and offered suggestions to avoid a recurrence.. More

by Elise.hopkins1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jan 27, 2025 -

Herb Chambers Honda of Burlington responded

Elise, we're glad to hear our team at Herb Chambers Honda of Burlington was able to assist with the repairs and provide helpful advice. Thank you for sharing your experience!

January 24, 2025

Absolutely first class service! June is so kind, professional and efficient. We live 20 miles away from the dealership but the journey is well worth it! Highly recommended! More

by Stephen Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Herb Chambers Honda of Burlington responded

Hi Stephen! We're delighted to hear that June provided you with first-class service at Herb Chambers Honda of Burlington! Thank you for making the journey and recommending us. Safe travels!

January 20, 2025

I've been very apprehensive when it comes to dealerships, with both sales & service. My first couple of times visiting this dealership for service, I was expecting a bad time. They have yet to do me wrong, t More

by AstronautBread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Herb Chambers Honda of Burlington responded

Hi Bread! We're delighted to hear that Jeffrey and the team at Herb Chambers Honda of Burlington have consistently provided you with transparent and reliable service. It's great knowing our communication and attention to detail made your visits stress-free. Thanks for sharing your experience!

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