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Herb Chambers Honda

Boston, MA

4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,463 reviews

September 19, 2023

Salesman George was very kind and worked with me on pricing. I have been searching for this particular car for two years and this is the only dealer that was actually kind to me and helped me out. Woul More

by bobbisicco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Soto
Sep 20, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're glad to know that George and our team at Herb Chambers Honda In Boston could assist you in finding your perfect car! We appreciate the recommendation and hope to see you again! Enjoy your new ride!

September 18, 2023

Took my 2011 in for recall work. The work was estimated to take longer than originally told. The service agent arranged Lyft rides, at dealership expense, to take me home and back More

by Esullifitz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 21, 2023 -

Herb Chambers Honda responded

Hi Esullifitz, We're glad to know that our team at Herb Chambers Honda In Boston was able to accommodate you and make your recall service a smooth process. We always aim for efficiency and convenience! Thanks for the positive feedback.

September 18, 2023

Mary (Luz) and everyone at Herb Chambers Honda, in Boston, jumped through hoops to get me in the car I have been trying to buy for two months, and made sure it was available for me in two days! Every More

by Elaine MacLellan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Herb Chambers Honda responded

Hi Elaine, We're delighted to know that Mary and the team at Herb Chambers Honda in Boston went above and beyond for you. It's great to see your car buying experience was easy, seamless, and accommodating! Thanks for sharing this with us.

Sep 21, 2023 -

Elaine MacLellan responded

You're welcome, and it was my pleasure. I love my 2023 Hybrid Honda Accord!

September 17, 2023

This is the 2nd vehicle I leased from this dealership, and both experiences were great. I worked with Fabian Garcia this time and he made sure to answer all my questions and helped me to understand exact More

by bethannmonegro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Garcia
Sep 21, 2023 -

Herb Chambers Honda responded

Hi Beth! We're delighted to know that your leasing experiences with us at Herb Chambers Honda In Boston have been great, especially working with Fabian and Nermi. We appreciate the positive feedback and look forward to assisting you again in the future!

September 16, 2023

Very friendly, reliable and prompt service as always. With a smile. Will definitely recommend. Thank you More

by Travis
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Man
Sep 21, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're delighted to know you found our service at Herb Chambers Honda In Boston friendly and reliable. We appreciate your recommendation and see you again! Safe travels!

September 16, 2023

I recently needed service done to my Honda CRV that I purchase a couple of years ago at the Morrissey Blvd. location. My vehicle needed several expensive repairs, I was not happy! Service Advisor Sean D More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 19, 2023 -

Herb Chambers Honda responded

We're so glad we could help you resolve your issue with your Honda CR-V, Moe. Sean and the team hope it's running much smoother now and look forward to seeing you again! Thank you! - Herb Chambers Honda In Boston

September 15, 2023

Nelson was very helpful and professional in helping me with my vehicle needs. He even called me to let me know once my vehicle was ready which was really great! More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Sep 15, 2023 -

Herb Chambers Honda responded

Hi Adam! We're glad to know Nelson was able to assist you effectively at Herb Chambers Honda In Boston. We appreciate your feedback and hope you enjoy your vehicle!

September 14, 2023

Sean DeSilva went above and beyond for me. A honest miscommunication had me there before the car was ready. Despite not being my service rep, he jumped in to help figure out when it would be r More

by Andrew Abbott
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 21, 2023 -

Herb Chambers Honda responded

Hey Andrew, thank you for the positive review! We're happy to know that Sean provided you with a great service experience at Herb Chambers Honda In Boston. We'll see you next time! Have a great day!

September 13, 2023

Sean DeSilva was extremely honest, friendly, and helpful. He went above and beyond to make sure that my issue was addressed. More

by vc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 14, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean assisted you with your vehicle's issue at Herb Chambers Honda In Boston. We appreciate your feedback and are here if you need anything else! Safe travels!

September 12, 2023

Nelson was communicative, straight to point, and answered all questions. My car was well cared for. More

by jennifer.amado001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson C
Sep 14, 2023 -

Herb Chambers Honda responded

Thank you for your feedback, Jennifer! We're pleased to hear that Nelson provided clear communication, addressed your questions, and took good care of your car. We'll see you next time. Safe travels!- The Herb Chambers Honda In Boston Team

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