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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,463 reviews

November 28, 2023

Saved me from unnecessary work on my car. We’re very honest and transparent about the whole process. Great communication. More

by Annie.batten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Nov 28, 2023 -

Herb Chambers Honda responded

Hi Annie! We're glad to know that you appreciated our transparency and communication at Herb Chambers Honda In Boston. We believe in honesty as the best policy! Thanks for your review.

November 26, 2023

Each time I go to get my car serviced. The required services for an optimum vehicle performance, are explained to me clearly. And an estimated cost is provided. So no surprises. The staff More

by pechinskilinda
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
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Nov 28, 2023 -

Herb Chambers Honda responded

We're glad to know you've had consistent positive experiences with our service team at Herb Chambers Honda In Boston. We strive for clear communication and promptness, so it's great to see that reflected in your visits. Thanks for the review!

November 25, 2023

Always helpful and accommodating with my service needs, Robert ensures service done in a timely and efficient manner.. More

by Paul C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Herb Chambers Honda responded

Paul, we're glad to know Robert and our team at Herb Chambers Honda In Boston were able to meet your service needs efficiently. Thanks for sharing this positive feedback!

November 22, 2023

Everyone was very courteous and polite I would recommend this dealer and will buy my next car at this dealership More

by Lindamclaren0219
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King man yuen
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Nov 22, 2023 -

Herb Chambers Honda responded

We're so glad to know you had a positive experience with us at Herb Chambers Honda In Boston! Your recommendation means the world to us. Looking forward to assisting you with your next car purchase when the time comes!

November 21, 2023

Excellent service, friendly and professional, Mary was very dedicated to meeting my expectations! Great service!! More

by Nestor Patino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Herb Chambers Honda responded

Nestor, we're delighted to know that Mary and our team at Herb Chambers Honda In Boston met your expectations with excellent service. Thanks for sharing your experience!

November 20, 2023

Best customer service ever , Keith is the right man in the correct place , give you all the informations needed , clear as the cloud. More

by Mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Herb Chambers Honda responded

We're delighted to know that Keith was able to provide you with the top-notch service we strive for at Herb Chambers Honda In Boston. Thank you for sharing your experience, and please don't hesitate if there's anything else we can assist with!

November 17, 2023

The dealership is awesome and the staff are professional. Awesome experience! Will come back again! More

by Xiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man Yuen
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Nov 20, 2023 -

Herb Chambers Honda responded

Xiao, thanks so much for giving our Herb Chambers Honda In Boston team the opportunity to serve you - we look forward to doing so again in the future!

November 16, 2023

Sean at Herb Chambers is a top-notch professional. From his attention to detail to his genuine care for customers, Sean truly stands out. I highly recommend him! 👍😊 More

by Stephanie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
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Nov 16, 2023 -

Herb Chambers Honda responded

Hi Stephanie! We're delighted to know that Sean's attention to detail and customer care stood out during your visit at Herb Chambers Honda In Boston. Thanks for the recommendation!

November 16, 2023

Sean DeSilva was an amazing help during the service visit. He thoroughly explained all the details and spent time to walk me through the required maintenance. More

by Nadim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Nov 16, 2023 -

Herb Chambers Honda responded

Hi Nadim! It's great to know that Sean was able to provide you with the detailed and helpful service we strive for at Herb Chambers Honda In Boston. Thanks for sharing your experience!

November 16, 2023

Sean de Silva is the best service manager. You should hire more like him: thorough, knowledgeable, straightforward, effective. I don’t know what he is paid, but he deserves more. More

by richardolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean de Silva
Report | Print
Nov 17, 2023 -

Herb Chambers Honda responded

Hi Richard! We appreciate your feedback! It's great to know that Sean has been providing you with such excellent service at Herb Chambers Honda In Boston. We'll make sure he gets the recognition he deserves!

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