Herb Chambers Honda

The service provided at this Dealership was amazing. I went in for a state inspection sticker and the service advisor, Robert Hall, was very quick and prompt to tend to my vehicle. He provided outstandi I went in for a state inspection sticker and the service advisor, Robert Hall, was very quick and prompt to tend to my vehicle. He provided outstanding service to me while my vehicle was being taken care of. He was very detailed oriented when it came to explaining what was going to be done to the car and was very friendly as well. It has been the best service I've received at a dealership. The service was done quickly and in a timely manner and Mr. Hall provided excellent customer service. More

The staff was professional and the work was done in a timely manner. Overall a very good experience. timely manner. Overall a very good experience. More

Over the years I've heard countless stories about customers being treated unfairly by car dealerships. So, when I walked into Herb Chambers Honda on Morrissey Blvd. Boston I wasn''t sure what to exp customers being treated unfairly by car dealerships. So, when I walked into Herb Chambers Honda on Morrissey Blvd. Boston I wasn''t sure what to expect. It just so happened that when I walked in, the first person I saw was the GM Tom Pasquarella. We talked for 10-15 minutes. He asked some fact finding questions, budget, needs, wants, etc. He then introduced me to Makayla Carter-Harris who would be the salesperson that would help facilitate the purchase of my new car. There was no back and forth about the cost. There was no haggling about anything. Once I picked the car, my 2023 Honda Accord Hybrid Touring Sedan, Makayla stayed in constant contact with me to provide info and to answer any of my questions, even on her day off. When It was time to sign the paperwork, I met with Finance Director, Nick Tarquini. He didn't try to sell me any packages I didn't need. Rather, he managed to get me a better percentage rate. Again, before I left his office, he made certain that I understood all we discussed. One added bonus that I found to be professional, was Makayla's offer to deliver my car to my home. It was another way she went above and beyond to help me. If you're in the market for a new or used Honda, I urge you to stop by Herb Chambers Honda. If you have half the experience that I had, I'm confident you'll be a customer for a very long time.....I know I am..... More

Exceeded my expectations when giving advice, tips, and gave real life scenarios that were related to my situation to help me understand better. That kind of customer service made me comfortable and a loya gave real life scenarios that were related to my situation to help me understand better. That kind of customer service made me comfortable and a loyal customer instantly to the company and to the consultant. More

Nelson and the service staff are always super friendly and helpful! I’m Very satisfied with my service I was in and out within the hour and i called last minute for an oil change. and helpful! I’m Very satisfied with my service I was in and out within the hour and i called last minute for an oil change. More

Sean was great to work with. He is very informative, helpful, and down to earth. Highly recommend He is very informative, helpful, and down to earth. Highly recommend More

I like the way you guys treat the customer keep going guys never change thank you guys never change thank you More

I have my 2017 Honda Pilot service at Herb Chambers Honda of Boston. My car is having an issue of the transmission. There is a message on the dash board said transmission system problem. Sean DeSilva is my s of Boston. My car is having an issue of the transmission. There is a message on the dash board said transmission system problem. Sean DeSilva is my service manager at this dealership and he is able to find out the exact problem for my car. He found out that the converter of the transmission is not working properly and causing the problem. Luckily I did bought the extended warranty and Sean is able work out the with the warranty department to make my issue cover by the warranty. While he is fixing the transmission issue for me he found that there is another issue on the front end axis on the passenger side of the car. He is able to location the issue right away and gets them all fix in a short period of time. He works so hard with the warranty department in order to make everything cover by the warranty. Sean is so helpful to answer any question that I have with the car. The car is now fixed and the drive is very smooth. Herb Chambers Honda of Boston is the best place to service your Honda car. More

Great Dealership, very friendly. Everyone I talk to gave honest answers and opinions to help me make sure the car I bought was the one I wanted! Everyone I talk to gave honest answers and opinions to help me make sure the car I bought was the one I wanted! More

My Husband and I were both lucky to have Katherine Nguyen as our helper. She took good care of us. She is very attentive, focused and determined. She likes what she does, anybody can tell. We did our servi as our helper. She took good care of us. She is very attentive, focused and determined. She likes what she does, anybody can tell. We did our service in a good timely manner, and we got uber ride home because we had to leave our car overnight . We are thankful to have Herb Chambers Honda for our dealership. More