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Herb Chambers Honda

Boston, MA

4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

December 08, 2023

Sean was super helpful at not only communicating the service but how to better maintain my vehicle. He demonstrated above and beyond service by voluntarily educating me on what the report states. More

by canastacio27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Dec 08, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean was able to provide you with helpful information about your vehicle's maintenance at Herb Chambers Honda In Boston. We always aim for exceptional service and we appreciate the recognition!

December 07, 2023

Completely Satisfied with Sean DeSilva Service on yesterday. Great Customer Service and very knowledgeable. He made sure that he explained and that I understood somethings needed to be taken care of More

by eleice.latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Dec 07, 2023 -

Herb Chambers Honda responded

Eleice, it's great to know that Sean provided you with such a thorough and informative service at Herb Chambers Honda In Boston. We're glad he could help prepare your car for the winter season! Thanks for being a happy customer!

Dec 07, 2023 -

eleice.latham responded

You are welcome!

December 07, 2023

Best car-buying experience ever! Mary genuinely made me feel she was working to meet all our needs and get us the best deal possible. I also felt that other workers in the dealership More

by gailgrady617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're glad to know that you had the best car-buying experience with Mary at Herb Chambers Honda In Boston. We hope to see you next time! Enjoy your new ride!

December 06, 2023

Great customer service and very helpful and patient. I really appreciated Sean helping me recently with service for my car. I recommend this dealership to all my family and friends. Thank you so much Se More

by Elijah A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
Dec 07, 2023 -

Herb Chambers Honda responded

Elijah, it's fantastic to know that Sean and our team at Herb Chambers Honda In Boston provided you with great customer service. We appreciate your recommendations! Enjoy the ride in your serviced car!

December 06, 2023

First of all let me say that the costumer service provided went way beyond my expectation. Mr. Robert helped me understand the problem I had with my car and was able to fix the issue. I am so thankf More

by neusalabi28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Herb Chambers Honda responded

Hi Neusalabi! it's great to know that Robert and our team at Herb Chambers Honda In Boston were able to exceed your expectations! We're always here ready with a smile. Thanks for recommending us!

December 04, 2023

No one ever wants to deal with car service but Sean, DJ, Tom and so many others make it as close to being a massage as possible. The stress of car stuff just melts away and I am always so grateful to them f More

by sarahseaside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Sean DeSilva
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Sarah! We're so glad to know that our team at Herb Chambers Honda In Boston could make your car service experience stress-free and enjoyable! Your kind words about Sean, DJ, Tom, and the rest of the crew are much appreciated. Thanks for choosing us - we look forward to serving you again in the future!

December 04, 2023

Thank you so much Mary for making this purchase a nice experience keep up the good work. More

by Zulema.romero
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Honda responded

Hey Zulema, thank you for sharing your vehicle purchase experience with Mary at Herb Chambers Honda In Boston! We'll see you next time! Have a great ride!

December 03, 2023

They have great customer service,I truly appreciate the way they treated me. They took care of my needs ,also provided me with a ride pick up when my car was ready, excellent service More

by Ladivaon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any one who interacted with me was nice
Dec 05, 2023 -

Herb Chambers Honda responded

We're delighted to know that you appreciated our customer service at Herb Chambers Honda In Boston. We always aim to provide excellent care and convenience for all of our customers. Thanks for the feedback!

December 03, 2023

Sean was professional and accurate in every aspect, thankfully for reps like Sean. Thank you! More

by joycelyn.d.meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Joycelyn! Thank you for leaving us this five-star review and kind words about Sean from our service team at Herb Chambers Honda In Boston! We'll see you next time!

December 03, 2023

The service provided at this Dealership was amazing. I went in for a state inspection sticker and the service advisor, Robert Hall, was very quick and prompt to tend to my vehicle. He provided outstandi More

by DairithGonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Honda responded

Hi Dairith! It's great to know that Robert provided you with such a detailed and efficient service at Herb Chambers Honda In Boston. We appreciate your feedback and are here for any future needs!

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