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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

December 27, 2023

Tural , Chris and the entire team at Herb Chambers Honda were excellent to work with on our used car purchase. They offered us a great price for our trade-in and treated us professionally and courteously th More

by jneveu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tural Bayramli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Herb Chambers Honda responded

Hi J Neveu! We're delighted to know that our team at Herb Chambers Honda In Boston provided an excellent car-buying experience for you. It's great to see Tural and Chris go above and beyond in their service! Thanks for choosing us, we appreciate your feedback.

December 24, 2023

Outstanding customer service from Robert Hall. He goes above & beyond to explain details to this 80 year old More

by Nora Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Herb Chambers Honda responded

Hey Nora, thank you for the 5-star rating! We're delighted to know that Robert provided you with outstanding service at Herb Chambers Honda In Boston. We always aim for our customers to leave feeling well-informed and taken care of!

December 22, 2023

Sean DeSilva was incredibly friendly, knowledgeable and professionals. He went through the process of maintenance step by step, with a detail explanation. I Would recommend Herb Chambers Honda to anyone, v More

by bderaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Dec 22, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean's friendly and knowledgeable service made your experience at Herb Chambers Honda in Boston a pleasant one. Thanks for recommending us, we appreciate it!

December 20, 2023

Everyone is very knowledgeable and friendly. Staff continuously went out of their way to help. Tural was the epitome of professionalism. More

by n8l2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tural Bayramli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Herb Chambers Honda responded

We're glad to know Tural & the team at Herb Chambers Honda In Boston were able to provide you with a friendly and knowledgeable service. Thanks for the positive feedback!

December 19, 2023

The dealership team was super professional and supportive with me. Katherine Nguyen did her best to make me understand all the problems with my car and how I should be dealing with my insurance. This support More

by mau_tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nguyen (5 stars)
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Dec 20, 2023 -

Herb Chambers Honda responded

Thank you for the kind review! It's great to hear that Katherine & the team were able to assist you effectively. We understand how important it is for everyone to feel confident and informed about their vehicle's needs. Please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers Honda In Boston

December 18, 2023

Wonderful, professional and fast. I will recommend him to my family and friends. Very good experience. More

by Karidja Kone Epse Gadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Herb Chambers Honda responded

Karidja, we're delighted to know you had a wonderful and efficient experience at Herb Chambers Honda In Boston! Your recommendation means the world to us. Thank you for your kind words, we look forward to serving your family and friends in the future!

December 13, 2023

Clarity on how Herb Chambers Honda Service can maximize the efficiency of my 2012 Honda Accord was very much appreciated. Thank you Sean DeSilva. More

by jhoward930462000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Dec 13, 2023 -

Herb Chambers Honda responded

Hey Howard, we're glad to know that Sean and our team could provide clarity on maximizing your 2012 Honda Accord's efficiency. Thank you for choosing us! We'll see you next time. Safe travels!- The Herb Chambers Honda In Boston Team

December 12, 2023

Even though it took a little more time to finalize the work on the car than I expected, I did not noticed it, as your office has wifi and I was able to finalize some work while waiting. People working at More

by Fibish2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet guy, the one who receives the keys at arrival.
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Dec 13, 2023 -

Herb Chambers Honda responded

We're glad to know that our amenities and friendly staff made your wait time more enjoyable at Herb Chambers Honda In Boston. We appreciate the feedback, and we'll continue striving for top-notch service during each visit!

December 09, 2023

Unfortunately I have nothing good to say about this dealership. This is my first time leasing with them I can’t wait for the due date. They offer maintenance free for two years, I am on the first year More

by vamado0409
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
DJ
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Dec 18, 2023 -

Herb Chambers Honda responded

Thank you for taking the time to leave us a review. Please reach out to me directly, so we can review what your maintenance package covers. I would be happy to clear up any misunderstandings that may exist. If you could contact me at your earliest convenience, it would be very much appreciated. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

December 09, 2023

So far, so good, she says, "Yes I can do that! " those are my favorite words! We can't wait to come pick up our new lease! More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Raejon Alston
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Dec 11, 2023 -

Herb Chambers Honda responded

Lindsay, we're delighted to know you've had a positive experience with us at Herb Chambers Honda In Boston. We can't wait for you to pick up your new lease!

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