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Herb Chambers Honda

Boston, MA

4.8
2,462 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,462 reviews

January 06, 2024

Very professional and approachable service department. Susan Tarquini, Service Director, met with me and understood my concerns about changing to a new service department after moving to the area. She i More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Jan 08, 2024 -

Herb Chambers Honda responded

It's great to know that Susan and Sean were able to provide you with such a positive experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you with any future service needs!

January 06, 2024

They really help me with my tire it’s a pain in the but especially how expensive it is. More

by Artillerygunner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

Hello - we understand how frustrating and costly tire issues can be, and we appreciate your feedback. Our goal is to provide excellent service and support to make your experience as smooth as possible at Herb Chambers Honda In Boston!

January 05, 2024

Nelson was very friendly on my arrival. This was my first experience with the Service Dept. More

by bjk02124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

We're glad to hear that Nelson made your first trip to our service center such a positive one. Thank you for being a Herb Chambers Honda In Boston customer!

January 05, 2024

The staff was extremely helpful, polite and attentive. I have always found them to be very professional and polite More

by jamesryanadr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

James, we're glad to know our team at Herb Chambers Honda In Boston was able to provide you with the attentive and professional service you deserve. Thanks for sharing your experience!

January 05, 2024

Great service from Dahl. He answered all my questions . Very knowledgeable about my concerns. Thanks! More

by Cellys84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dahl
Jan 08, 2024 -

Herb Chambers Honda responded

Hi Celly! We're glad to know that Dahl was able to assist you and answer all your questions at Herb Chambers Honda In Boston. We appreciate the positive feedback!

January 05, 2024

Nomar Rosario was great to work with: professional, helpful and thorough throughout our journey to a new CR-V Hybrid. All the staff we worked with from the GMs to Finance to fill-in folks on Nomar’s da More

by Clayton Harper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nomar Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tural Bayramli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Honda responded

Clayton, we're delighted to know that Nomar and the rest of our team at Herb Chambers Honda In Boston were able to provide you with a great experience. We always aim for professionalism and fairness in all interactions. Enjoy your new CR-V Hybrid!

January 05, 2024

At herb chambers Honda all people are very friendly and welcome customers, I’m lucky to have Sofia to arrange and process the agreement , document smoothly. I’m so much appreciated More

by Limhorng chhay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Herb Chambers Honda responded

Limhorng, we're delighted to know Sofia and the team at Herb Chambers Honda In Boston made your experience smooth. Thanks for sharing this with us!

January 04, 2024

They give you a clear understanding of the work that needs to be done, and the work is done well More

by Joplin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 04, 2024 -

Herb Chambers Honda responded

Hey Joplin! We appreciate your positive feedback and hope to serve you again in the future. Safe travels!- The Herb Chambers Honda In Boston Team

December 28, 2023

Sean DeSilva is very professional and friendly. He made my visit to the Hoda service center very enjoyable and relaxing. Mr. DeSilva explained everything that I needed to know in a very professio More

by guguus1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 02, 2024 -

Herb Chambers Honda responded

Hi Guguus! We're glad to know that Sean made your visit enjoyable and informative at Herb Chambers Honda In Boston. We appreciate the feedback!

December 28, 2023

My experience at Herb Chambers Honda was great. From the minute I inquired to the minute I left the dealership they handled the transaction with care and hard work. More

by hannah.bergeron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tural Bayramli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Soto
Jan 02, 2024 -

Herb Chambers Honda responded

Hi Hannah! We're so glad to know that you had a great experience at Herb Chambers Honda in Boston. We appreciate your kind words about our team's hard work and care throughout the process!

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