Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Herb Chambers Service staff Rocks! I've been getting Honda service for my Honda Civic for 2 years now, oil changes, replaced tires after hitting potholes on Boston streets, brake servic I've been getting Honda service for my Honda Civic for 2 years now, oil changes, replaced tires after hitting potholes on Boston streets, brake service, rebalancing and tire rotation, transmission and brake fluids replacement, air and cabin filters. Well done! Tereza has been particularly helpful. More
Excellent Service !! The entire sales team where great from start to finish!! !! The new general manager is very outgoing he came over and asked how my visit went!! The entire sales team where great from start to finish!! !! The new general manager is very outgoing he came over and asked how my visit went!! More
A++++ Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! More
Civic Maintenance and Upgrade Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get car back ASAP. The process is very smooth when you have Tony. He is also very helpful in tips on how to maintain your car in the best condition, so I always appreciate his advice. Ask for Tony next time you go to Herb for any maintenance or upgrade! More
Quick and honest I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointme I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointment. David Ricard took me in immediately, and within 30 minutes got back to me to let me know that they checked it all out and the tire was fine, just the PSIs were off (probably due to cold weather). He didn't charge me at all! David was friendly, courteous, and I'll be asking for him from now on! They're lucky to have him! More
horrible service The woman at the front desk is so xxxx miserable and it shows with her attitude towards people. I brought my car to the service center since i have w The woman at the front desk is so xxxx miserable and it shows with her attitude towards people. I brought my car to the service center since i have warranty on my tires and needed a new 1. I sat down in the waiting room at 8 AM and was told it was take about 2 hours. It is about to be 11:30 AM and I am still sitting here waiting. So far 3 1/2 hrs and still no fixed tire. I would rather have just paid to change my tire myself and have it done within 30 minutes than ever come here again. More
Awful My experience was awful, starting with Seyed, the sales rep that was assigned to me. Right from the get go I felt like a number and was very uneasy wi My experience was awful, starting with Seyed, the sales rep that was assigned to me. Right from the get go I felt like a number and was very uneasy with his cold and impersonal attitude, but I had traveled a long distance on a late Saturday afternoon and the Ridgeline I was looking for was really hard to find. So I stuck with it. The Finance manager, Eric Poulston was great to deal with and he saved the sale. I was promised a delivery date that was false, had a hard time to reach Seyed after the sale date, only to feel like I was bothering him when I finally did reach him. Time was going by and no information was received on my truck. I had to research myself with Chambers Honda of Seekonk. A gentleman by the name of Adriel Loca gave me more info on my vehicle, with awesome customer service. Because my truck was a swap with Seekonk (something I found out on my own...) it was taking even longer to get delivered. Herb Chambers Honda of Boston never tried to make up for my total dissatisfaction until the very end when I cancelled my purchase. I would definitely not recommend going there and especially don’t have Seyed as your sales guy. More
Amazing Sales service but horrible Finance department I was looking to lease a Honda CRV EX with Herb Chambers of Boston, Our salesman Fabian was hardworking and amazing, he answered all of my question an I was looking to lease a Honda CRV EX with Herb Chambers of Boston, Our salesman Fabian was hardworking and amazing, he answered all of my question and gave me a very good deal on the car. The let down was the finance manager Marco Entraigues who was very careless and has no respect for his customers. He never picked up or returned back any call, didn't talk about leasing policies or leasing insurance. I had an appointment with him at 6pm, he kept us waiting for an hour and didn't even bother to apologize, in that mean time the manager shows up with a few papers and just tells me to sign and go without walking me over the leasing agreement. When I asked him a few questions he replies to me saying 'I am not the finance guy and cant answer your questions, since he is busy you can sign here and then talk to him' I was put down with the managements unprofessional behavior and just called off the deal. Herb chambers of Burlington had better customer service and management, ended up buying the car with them. More
Great service, easy car buying experience I leased a car from Saurav Sherchan this past weekend. He was personable and understood what I wanted without pushing anything extra on me. I receiv I leased a car from Saurav Sherchan this past weekend. He was personable and understood what I wanted without pushing anything extra on me. I received a great deal and would recommend asking for him if you intend to get a new Honda!! The finance manager, Marco Entraigues, was also fantastic. He was personable and did his best to ensure the deal I got was the best possible. I have also been to this dealership in the past and feel that Saurav and Marco exemplify the attitude of most people who work here. It's hard to find a place where you feel like everyone is on your side and they certainly were in the past and in my leasing experience. More
Pretty easy and easy going car buying experience I'm glad that Victor was our sales representative. He was a cool and respectful guy, easy to communicate with and we don't have any complaints. We t I'm glad that Victor was our sales representative. He was a cool and respectful guy, easy to communicate with and we don't have any complaints. We told him which cars we were interested in and he respected that and he didn't try to come on too strong, we can't stand the cocky types. It was an easy car buying experience, he impressed us by his extra efforts to make things easier for us in many ways. We highly recommend Victor, he did a great job. More