Back

Herb Chambers Honda

Boston, MA

4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,463 reviews

December 03, 2016

Herb Chambers Service staff Rocks! I've been getting Honda service for my Honda Civic for 2 years now, oil changes, replaced tires after hitting potholes on Boston streets, brake servic More

by BrianonMissionHill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Brian! It is so kind of you to compliment our Service Department. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Nick Surdis, General Manager

December 03, 2016

Excellent Service !! The entire sales team where great from start to finish!! !! The new general manager is very outgoing he came over and asked how my visit went!! More

by Kathy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Comerford, Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review, Kathy! We'll be sure to tell Patrick and our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 03, 2016

A++++ Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! More

by Ed Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review, Ed! We'll be sure to tell our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

November 21, 2016

Civic Maintenance and Upgrade Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get More

by Leap16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Yuen
Nov 22, 2016 -

Herb Chambers Honda responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Honda team strives to make every guest feel at home in our dealership and Tony is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Nick Surdis, General Manager

November 12, 2016

Quick and honest I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointme More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Herb Chambers Honda responded

Thank you so much for the wonderful review. David is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Nick Surdis, General Manager

Nov 14, 2016 -

Scott responded

Well, I still have a slow leak. Kudos still to Davd for his help, but I'm not sure who in their service department is checking tires. I'm back again at the dealership waiting, giving them another chance.

October 14, 2016

horrible service The woman at the front desk is so xxxx miserable and it shows with her attitude towards people. I brought my car to the service center since i have w More

by FHonda2413
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2016

Awful My experience was awful, starting with Seyed, the sales rep that was assigned to me. Right from the get go I felt like a number and was very uneasy wi More

by Apitre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Poulson , Seyed Khadivar, Forest Frangiamore
September 29, 2016

Amazing Sales service but horrible Finance department I was looking to lease a Honda CRV EX with Herb Chambers of Boston, Our salesman Fabian was hardworking and amazing, he answered all of my question an More

by sahil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fabian, Marco Entraigues
September 20, 2016

Great service, easy car buying experience I leased a car from Saurav Sherchan this past weekend. He was personable and understood what I wanted without pushing anything extra on me. I receiv More

by Anna Bisbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saurav Sherchan, Marco Entraigues
Sep 20, 2016 -

Herb Chambers Honda responded

Thank you for taking the time to post such great comments about your experience with Marco and Saurav. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Sincerely, Kenny Giordano, General Manager

September 16, 2016

Pretty easy and easy going car buying experience I'm glad that Victor was our sales representative. He was a cool and respectful guy, easy to communicate with and we don't have any complaints. We t More

by HD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
Sep 16, 2016 -

Herb Chambers Honda responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Victor was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Kenny Giordano, General Manager

...
197
...