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Herb Chambers Honda

Boston, MA

4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,463 reviews

December 05, 2016

Honda CRV lease The overall experience was great. I had very bad luck at other dealerships, and Herb Chambers was quite the opposite! Everyone was great to work with, More

by Locomeaution
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Denny, Alex Omoregie
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! Should you need anything else, please do not hesitate to call. Best, Nick Surdis, General Manager

December 05, 2016

very good and prompt I had hit my car on the rear and I was told what was needed to fix it for the dent and the scratch and it was fixed exactly. More

by mike445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hall
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for leaving us a review and letting us know about your experience with Rob and our Service Department. I'll be sure to tell them about your feedback. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

December 05, 2016

Oil change/ brakes I have purchased six cars from Herb Chambers since 1983. I have found that both the salespeople and service department is excellent. Sam Deroches is a More

by johanna1663
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tereza Guzman, Susan Tarquini, Samuel Desroches
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Johanna! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Nick Surdis, General Manager

December 05, 2016

Great service - pleasant place to wait. Easy to get an appointment and wait times are minimal. Overall a good experience. I would have not problem recommending Honda service center of Bost More

by Marsha Lenhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Marsha, for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Please let us know if we can assist you again in the future. Best, Nick Surdis, General Manager

December 05, 2016

friendly quick service, quick diagnosis and repair I always get excellent, quick, friendly service at Herb Chambers Honda Boston. I have all my service done there, and did so on my previous Civic until More

by davidfoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, David! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 05, 2016

Excellent service and support I loved working with the team at Herb Chambers in Boston. No pressure, no sales gimmicks, just helpful staff working with me to find the perfect car. More

by Margaret Berwind-Dart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Olivares, Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Margaret, so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Nick Surdis, General Manager

December 04, 2016

Amazing place to buy a car 3 words...Fast Efficient and fun. I've never been to a dealership where everyone was smiling. Hats off to the staff at Herb Chambers Honda of Boston More

by KevinandMarcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the finance guys name but he was excellent, Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Marcy and Kevin! We appreciate you leaving such a kind review. We value your business and please let us know if we can assist you in the future. Best, Nick Surdis, General Manager

December 04, 2016

Great experience They made the whole process as fast and easy as possible. Very friendly environment. I will gladly recommend this dealership to my friends and family. More

by Frenchfry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phylisha Hammett , Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! We appreciate you leaving such a kind review. We think Phylisha is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Nick Surdis, General Manager

December 04, 2016

Perfect transaction Was shopping for an HRV m, stopped at a few Honda dealers, one of them I couldn't even get a salesperson to talk to us. Ended up at Chambers Boston, More

by EAG1279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phylisha Hammett
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! It is so kind of you to compliment Phylisha and I will be sure to tell her what a great job she is doing. We strive for complete customer satisfaction, so your feedback is rewarding. If you or your bride have any questions, please do not hesitate to call us. We are always here for you! Best, Nick Surdis, General Manager

December 04, 2016

great experience as before this is the third time i went to Herb Chambers for usual oil change and maintenance. everything went well. everyone i spoke to was very pleasant. also More

by Rui Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Rui, for leaving us a review and letting us know about your experience with our Service Department. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

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