Back

Herb Chambers Honda

Boston, MA

4.8
2,463 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,463 reviews

January 14, 2017

2017 new CR-V I came in on a Snowy Saturday afternoon for a test drive of a 2017 CRV Touring. I love everything about this driving machine and ended up buying it 2 More

by Ken Dao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
Jan 16, 2017 -

Herb Chambers Honda responded

Thank you! A terrific guest experience is what we aim for each and every time and Victor is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Nick Surdis, General Manager

January 14, 2017

Good dealership for car purchase It's very good dealership for car sales and service, but you had to follow up lot to get your car on time. I got my new car 10 days after I signed More

by Vinay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Mike, Jennifer and Bo, Alex Perez, Nick Surdis
Jan 16, 2017 -

Herb Chambers Honda responded

Thank you for your feedback and you business. We hope to have the opportunity to serve your automotive needs for many more years to come! Sincerely, Nick Surdis, General Manager

January 09, 2017

David Richard was the best Service Advisor David Ricard made everything smooth and informative. He explained the process and the possible outcomes in terms of my leaking tire. More

by JimmyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Herb Chambers Honda responded

Thank you, Jimmy, for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was able to provide you with such exceptional service. Please let us know if we can be of further assistance! Happy New Year! Nick Surdis, General Manager

January 08, 2017

emergency service I was headed into the city, when the check engine light came on in my 2012 Honda crosstour. I spoke with Jessica Martinez and explained that I lived More

by propgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Herb Chambers Honda responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jessica was able to provide you with such exceptional service. Please let us know if we can be of further assistance! Happy New Year! Nick Surdis, General Manager

January 08, 2017

Herb Chambers Honda of Boston: disorganized, dismissive, Extremely disorganized, chaotic, discriminating. They more than twist the truth, and that is putting it nicely. (A couple next to me were told a part More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Wenger
Jan 09, 2017 -

Herb Chambers Honda responded

My apologies for your experience here at Herb Chambers Honda in Boston. I can assure you, we really try to provide a clear and transparent shopping experience and I will personally review this with our management team. Please feel free to call or email me directly here at the dealership. Thanks, Nick S General Manager 617-731-0100 nsurdis@herbchambers.com

January 05, 2017

10K checkup and update of computer (recall) Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, t More

by Annie122
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
Jan 05, 2017 -

Herb Chambers Honda responded

Thank you, Annie! We are so happy to know our service crew was able to accommodate your needs during your service visit. I will look into a Keurig. We wish you many miles of happy driving in your Honda! Happy New Year! Nick Surdis, General Manager

January 05, 2017

Great experience buying a car from Jose Yapul My wife and I just took delivery of our new 2016 Honda Ody EX-L. The buying experience was very good overall. Jose Yapul was excellent to work with More

by 16Ody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Yapul
Jan 06, 2017 -

Herb Chambers Honda responded

We are so happy to know Jose was able to answer your questions and provide you both with a positive experience. We appreciate your kind review, thank you! Thank you again, and Happy New Year! Nick Surdis, General Manager

January 04, 2017

Honest and fast buying process After visiting several car dealers we ended up buying in Honda Herb Chambers. The web price was honored and the paperwork was done fast. No need of go More

by mf07
Recommend Dealer
Yes
Employees Worked With
Jose Yapul
Jan 04, 2017 -

Herb Chambers Honda responded

Thank you! I'm so glad Jose was able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy New Year! Nick Surdis, General Manager

January 04, 2017

Perfect service I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. More

by Melussarross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Door guys are very polite
Jan 05, 2017 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with us online and post this wonderful review. We are so happy our service team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again, Happy New Years! Nick Surdis, General Manager

January 03, 2017

Flat tire x2 I hit a pothole 1 week before Christmas and had two flat tires. Herb chambers of Boston really helped me out. I had my car towed there by AAA. Se More

by Asiddi1056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Herb Chambers Honda responded

Thank you for this feedback! Two flat tires at once can definitely put a damper on the day! So happy to know our team was able to assist and get you back on the road. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy New Year! Nick Surdis, General Manager

...
190
...