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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
501 Reviews

501 Reviews of Herb Chambers Ford of Westborough - Service Center

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May 13, 2018

In and out oil change and great price Loved the customer service. I booked on line and was in and out they have w Free WiFi which I used I would recommend! Thank you More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flynn, Ed Renaud
May 14, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review and recommendation! Glad you enjoyed waiting for your vehicle. Best, Miguel Silva, General Manager.

May 07, 2018

Always a top notch Always friendly and knowledgeable. No runaround, straight to the point. Quick and easy, what more could you ask for. Great experience from start to fi More

by Bvuona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mangrum, Jerry Flynn, Ed Renaud
May 08, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review. Happy to know that you enjoyed your experience with us! Best, Miguel Silva, General Manager.

May 02, 2018

Very Pleased. My truck was done in a timely manner and i would go back time and time again. It is nice to know someone can fix things correctly.. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Renaud
May 02, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your review! We look forward to working with you again soon! Take care, Miguel Silva, General Manager.

April 28, 2018

5k check up Mike and Paul Scannel were terrific. The service was exceptional. It was done within the quoted time and at the quoted price. The service area was ne More

by Serviceexplorer2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service
Apr 30, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your feedback! Happy to know that you had a positive experience with our service and waiting area! Thank you for your business, Miguel Silva, General Manager.

April 14, 2018

Best dealership in New England! Best service I have ever had in a dealership and meet all my expectation every single time. I am a Ford owner and I always refer friends and family th More

by Martha Vazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum, Ed Renaud
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for your review and referrals! Glad to know that you received the 5-star service you deserve! Best, Miguel Silva, General Manager.

April 05, 2018

Great they even vacuumed my inside They cleaned the whole interior of my car and they vacuumed inside and updat d the recall of the steering wheel without me requesting it More

by Mussy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Renaud
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your 5-star review! Best, Miguel Silva, General Manager.

March 28, 2018

Prompt polite correctly done They took me in on time. Did the work we discussed and only that work. I got to use my "rewards" points and I was out in 1 hour. Nicely done More

by JB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your 5-star review! Happy to know you had a positive experience with us. Best, Miguel Silva, General Manager.

March 22, 2018

Nice people great space The employees were all friendly and efficient. The waiting area was a perfect place to work while my car was serviced. The service agent even went abo More

by Lambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ganas
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you for your feedback! Glad to know that you enjoyed your experience with us! Best, Miguel Silva, General Manager.

March 11, 2018

Recall and the WORKS SERVICE Made appointment for 9:30am and was immediately the service counter rep took my info and explained what would be done. Also told me how long it would More

by Phil B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ganas
Apr 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for such a great review! Happy to know that you had a positive experience with us. We thank you for your business and look forward to assisting you in the future should you need anything at all! Best, Miguel Silva, General Manager.

February 25, 2018

Attentive service was very good , I was kept up to date on the status of my truck and I was offered a loaner when they they thought my truck might need to be th More

by F150guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flynn
Feb 26, 2018 -

Herb Chambers Ford of Westborough responded

Thank you so much for taking the time to share your experience! Please let us know if there is ever anything we can do for you. Best, Miguel Silva, General Manager

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