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Herb Chambers Ford of Westborough - Service Center
Westborough, MA
424 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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424 Reviews of Herb Chambers Ford of Westborough - Service Center
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July 28, 2018
The right people Michael Ganas is excellent in explaining what needs to be done, how long it will take, why it is important ( or not) and the cost. I am always treated Michael Ganas is excellent in explaining what needs to be done, how long it will take, why it is important ( or not) and the cost. I am always treated with respect and never talked down to or made to feel ignorant. More
by Suefocusowner
Helpful June 23, 2018
You can’t beat the service I have owned for Ford explores in the last 15 years and still bought them from previous dealerships. My newest 2018 explore I bought at Marlborough Fo I have owned for Ford explores in the last 15 years and still bought them from previous dealerships. My newest 2018 explore I bought at Marlborough Ford and The service has been by far above and beyond! Unfortunately I hit a rock in popped a tire and not only did they go above and beyond and get the specific tire I needed to get, I was in and out in less than 30 minutes. More
by Fordgirl
Employees Worked With
Miquel Silva
June 06, 2018
Excellent service!!! I have recently had my car in for several service items including snow tire swap, recall, warranty work and oil change. Both Don and Dylan were profe I have recently had my car in for several service items including snow tire swap, recall, warranty work and oil change. Both Don and Dylan were professional and a pleasure to deal with. More
by matt123
Employees Worked With
Don, Dylan
May 13, 2018
In and out oil change and great price Loved the customer service. I booked on line and was in and out they have w Free WiFi which I used I would recommend! Thank you Loved the customer service. I booked on line and was in and out they have w Free WiFi which I used I would recommend! Thank you More
by Stacey
Employees Worked With
Jerry Flynn, Ed Renaud
May 07, 2018
Always a top notch Always friendly and knowledgeable. No runaround, straight to the point. Quick and easy, what more could you ask for. Great experience from start to fi Always friendly and knowledgeable. No runaround, straight to the point. Quick and easy, what more could you ask for. Great experience from start to finish. More
by Bvuona
Employees Worked With
Other Employees :
Mike Mangrum, Jerry Flynn, Ed Renaud
May 02, 2018
Very Pleased. My truck was done in a timely manner and i would go back time and time again. It is nice to know someone can fix things correctly.. My truck was done in a timely manner and i would go back time and time again. It is nice to know someone can fix things correctly.. More
by Mike
Employees Worked With
Ed Renaud
April 28, 2018
5k check up Mike and Paul Scannel were terrific. The service was exceptional. It was done within the quoted time and at the quoted price. The service area was ne Mike and Paul Scannel were terrific. The service was exceptional. It was done within the quoted time and at the quoted price. The service area was neat and clean roomy. We were given updates during the service. More
by Serviceexplorer2016
April 14, 2018
Best dealership in New England! Best service I have ever had in a dealership and meet all my expectation every single time. I am a Ford owner and I always refer friends and family th Best service I have ever had in a dealership and meet all my expectation every single time. I am a Ford owner and I always refer friends and family there. More
by Martha Vazquez
Employees Worked With
Mike Mangrum, Ed Renaud
April 05, 2018
Great they even vacuumed my inside They cleaned the whole interior of my car and they vacuumed inside and updat d the recall of the steering wheel without me requesting it They cleaned the whole interior of my car and they vacuumed inside and updat d the recall of the steering wheel without me requesting it More
by Mussy
Employees Worked With
Ed Renaud
March 28, 2018
Prompt polite correctly done They took me in on time. Did the work we discussed and only that work. I got to use my "rewards" points and I was out in 1 hour. Nicely done They took me in on time. Did the work we discussed and only that work. I got to use my "rewards" points and I was out in 1 hour. Nicely done Best experience in the last half dozen visits thanks More
by JB5
Employees Worked With
