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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
437 Reviews

437 Reviews of Herb Chambers Ford of Westborough - Service Center

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April 24, 2020

Awesome service dept!!! Thanks so much to Rick who took great care of me and got my service done quickly and within the warrantee - THANKS!!! More

by cschiller29
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

Never had a bad experience here people are great very clean and comfortable and there service is always on point!!I would definitely recommend them to anyone needing service!!! More

by john.hubbard
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

They were able to get me in at the last minute for an appointment. Very friendly staff and reasonably priced. Will definitely continue to utilize herb chambers for my service. More

by Lauren H
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte
March 10, 2020

Heather was amazing!!! Knowledgeable, customer service focused with great follow up and communication skills. We will look forward to working with her in future visits. More

by Prestwick
Recommend Dealer
Yes
Employees Worked With
Heather ( see above comments)
March 02, 2020

Wendy and Michelle were very helpful and professional. They explained everything that was found and added a recall I was unaware of to my service. More

by mtartufi
Recommend Dealer
Yes
Employees Worked With
Michelle, Wendy Lizotte
February 20, 2020

excellent The girl at the service desk was great, she walked me through the whole prosscess. Also she let me know I had a nest in my car and they would remove i More

by ecomeau2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know her name.
February 20, 2020

Professional and very courteous and the work was quickly don As I entered the the service door and when to the desk I told them I had an appointment for a recall and they looked it up and within a half hour my c More

by Puppy1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte
February 19, 2020

Professional , timely, attentive. Wendy and Rick have a great attitude. Always accommodating. Answer all my questions and work with my schedule to make the service experience seamless. More

by Sellison
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte
February 07, 2020

Everyone was very courteous and worked quickly to resolve the issue at hand. They were prompt in providing me a loaner while my car was being worked on. More

by Redsoxfanatic77
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Donabedian
February 07, 2020

Great, less than 1 hour and I was on my way. Everyone smiling and happy, including myself. Thank you for making it a pleasant experience. More

by Fred.ma
Recommend Dealer
Yes
Employees Worked With
Wendy Lizotte
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