Herb Chambers Ford of Westborough - Service Center

Excellent service as always.easy to schedule my appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience More

Easy to set up appointments, efficient, helpful, no feel of trying to drive up cost. Bought used truck here and all service too. Highly recommended. of trying to drive up cost. Bought used truck here and all service too. Highly recommended. More

Excellent Service. Shuttle dropped me off at my place of work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department More

I came in to have my battery checked after it died. Everyone was very nice. They gave me rides to and from my home so I didn't have to wait there. They did not charge me for anything. Very pleased with Everyone was very nice. They gave me rides to and from my home so I didn't have to wait there. They did not charge me for anything. Very pleased with the quality of service here after two visits. More

Herb Chambers Ford is a great dealership with outstanding service. Waiting room is clean and comfortable. Staff is very friendly and professional. I am glad they are available to help with all of my needs. service. Waiting room is clean and comfortable. Staff is very friendly and professional. I am glad they are available to help with all of my needs. More

Very impressed with the customer service in the service department at Herb Chambers. Quick and easy, all work was explained and Kiiara provided updates as she received them. department at Herb Chambers. Quick and easy, all work was explained and Kiiara provided updates as she received them. More

The service advisor was great, checked me in very quickly. The only constructive feedback is, the availability of appointments after 230pm is difficult which isn’t easy for someone that works an 8-5 quickly. The only constructive feedback is, the availability of appointments after 230pm is difficult which isn’t easy for someone that works an 8-5 job. Also, the following day, I discovered the skid plate on my vehicle that covers up the oil pan, filter and drain plug wasn’t properly fastened and started to drag under the vehicle, unfortunately had to stop by the service department to have them reattach it. More

Work always done correctly. Friendly staff - Heather =) Wait times always seem appropriate for work being done. I will continue to bring my vehicles here for service. Wait times always seem appropriate for work being done. I will continue to bring my vehicles here for service. More

Friendly and helpful. Thanks for completing the Oil change in 60 minutes. Schedule my change last minute so appreciate flexibility. Thank you will be back. change in 60 minutes. Schedule my change last minute so appreciate flexibility. Thank you will be back. More

We couldn't be more pleased with the service we got at Herb Chambers Ford. From the outset, when at first there was no loaner available to 30 minutes later when Rick worked his magic and got one, to 3 ho Herb Chambers Ford. From the outset, when at first there was no loaner available to 30 minutes later when Rick worked his magic and got one, to 3 hours later when the extent of the necessary repair was made entirely clear by Courtney, to 24 hours later when we got the car from Courtney (on a Saturday), it couldn't have worked better. Thank you, Herb Chambers Ford. More