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Herb Chambers Ford of Westborough - Service Center
Westborough, MA
437 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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437 Reviews of Herb Chambers Ford of Westborough - Service Center
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June 12, 2021
Herb Chambers Ford in Westborough Ma is a great dealership to purchase a new or used vehicle. I have been a customer since 1999 and have always been happy dealership to purchase a new or used vehicle. I have been a customer since 1999 and have always been happy More
by djf92869
Employees Worked With
Heather
June 09, 2021
On 5/24/2021, I Went for my 2015 Ford Edge factory recall which was done. I was told that it needed a new battery and they can get me one for $85, and was given jump start. Since then nothing happend. recall which was done. I was told that it needed a new battery and they can get me one for $85, and was given jump start. Since then nothing happend. Took the Edge to other place and was told the battery is good. They did same last year for my 2013 Focus, took it Franklin Ford and was told the service was not needed. This is like “pennies and Dimes store”. I just went there because it’s closer to my house. Wondering if they ever done recall service to my Edge More
by jays400
Employees Worked With
Other Employees :
Wendy Lizotte, Taylor Donabedian
June 08, 2021
Great service! Quick, professional, she explained Great service! Quick, professional, she explained everything to me, asked me if I had any questions and best of all they washed and vacuumed my car Great service! Quick, professional, she explained everything to me, asked me if I had any questions and best of all they washed and vacuumed my car! Highly recommend! More
by Kmick1265
Employees Worked With
Heather
June 04, 2021
This was a regular oil changr, tire rotation/checkup combined with a safety recall (brake lines). Was able to find a time fitting my crazy schedule. All work met my expectations and service advisor Kiia combined with a safety recall (brake lines). Was able to find a time fitting my crazy schedule. All work met my expectations and service advisor Kiiara explained all details and kept me informed. More
by thompsonbill99
Employees Worked With
Kiiara Nichols
June 03, 2021
Heather was great.....she followed up on my car when it wasnt ready when first planned. She called me back with multiple updates. She was awesome....well done! wasnt ready when first planned. She called me back with multiple updates. She was awesome....well done! More
by Dpolombo
Employees Worked With
Heather in service
May 29, 2021
Very professional Service team that delivers excellent service. Despite there being National shortages of parts & cars due to covid, the team went above & beyond to help fix my issues. Ack ack…. service. Despite there being National shortages of parts & cars due to covid, the team went above & beyond to help fix my issues. Ack ack…. More
by Reilly Martin
May 29, 2021
This was my first experience with the service department (my previous dealership is no longer servicing Lincoln’s). I was thrilled with the staff, and the fact that there is a shuttle available. (my previous dealership is no longer servicing Lincoln’s). I was thrilled with the staff, and the fact that there is a shuttle available. More
by susan320
Employees Worked With
Heather Emond
May 26, 2021
Courteous and prompt. Offered me a courtesy wash, but I did not have time. Completed work in less time than estimated. Comfortable waiting area with water and coffee available. did not have time. Completed work in less time than estimated. Comfortable waiting area with water and coffee available. More
by Nick
Employees Worked With
Jessica
May 21, 2021
Heather was very helpful with what repairs needed to be done on car. She was very knowledgeable and explained my options. She found the best deals for me. She kept me informed during my visit. Dealership w done on car. She was very knowledgeable and explained my options. She found the best deals for me. She kept me informed during my visit. Dealership was very clean! More
by Lizziecab
Employees Worked With
Heather at the service desk
May 18, 2021
Service was quick and reasonably priced. Customer service person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. More
by janeroche
Employees Worked With
Heather
