Herb Chambers Ford of Westborough - Service Center
Westborough, MA
437 Reviews of Herb Chambers Ford of Westborough - Service Center
Knowledgeable, helpful personnel. Great service. This dealership truly goes the extra mile Re: customer service. dealership truly goes the extra mile Re: customer service. More
Everyone is always friendly and the service is great! Safe distancing in the waiting area and hand cleanser available. Safe distancing in the waiting area and hand cleanser available. More
If you are looking for a good dealership who will treat you fair with your sales or service needs then you can relay on Herb Chambers Ford in Westborough Ma you fair with your sales or service needs then you can relay on Herb Chambers Ford in Westborough Ma More
RickWas great very helpful did a great job!l would Rick Was great very helpful did a great job!l would recommend the dealership to anyone. Have been with them for 11 years of service no problems. Rick Was great very helpful did a great job!l would recommend the dealership to anyone. Have been with them for 11 years of service no problems. More
Efficient, personable, reliable service. Good communication if any issues. It's us the dealership where I bought my car and I am very satisfied with service. communication if any issues. It's us the dealership where I bought my car and I am very satisfied with service. More
Fantastic experiences at Herb Chambers! Had several unfortunate failures on our Ford Focus SE, and Rick and the team did an incredible job making sure the car received the necessary services to get me unfortunate failures on our Ford Focus SE, and Rick and the team did an incredible job making sure the car received the necessary services to get me back on the road each time. I highly recommend this place. I haven’t loved the issues with my car, but I have loved the great customer service. More
Consummate professionals, thourough, efficient & kind. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem. Would go back any time for service here; Rick Gadway was great. Very happy with our service experience and his courteous handling of our problem. More
Heather was very pleasant when I went up to the service Heather was very pleasant when I went up to the service desk. She remembered my name. She called me during my service appointment to see if I wanted Heather was very pleasant when I went up to the service desk. She remembered my name. She called me during my service appointment to see if I wanted my air filter changed as it was dirty . More
Services Improved better and better each time. I made my appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonabl appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonable for the service that was being done to the truck. Overall excellent work. More
Best visit I’ve had having my car serviced and inspected, ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me up to speed where the service work and inspection process was along the way. She was detailed, courteous, friendly, and balanced her time well between customers without missing a beat, or getting flustered or overwhelmed. All around, a top-quality, customer-focused experience. More