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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
437 Reviews

437 Reviews of Herb Chambers Ford of Westborough - Service Center

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September 18, 2021

Had our F150 serviced this past Saturday, 20 Feb 2021. The service was exceptional, detailed, with a full report at the end. The staff were great, welcoming, and answered all of my questions. More

by Vqgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to leave us a review! It was a pleasure having you visit us here at Herb Chambers Ford of Westborough and we hope to see you again next time. Take care!

September 15, 2021

Everyone is super nice and helpful. The work they do is efficient and professional. I highly recommend them for all your auto needs. More

by harvestva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Herb Chambers Ford of Westborough responded

Thank you so much! We're truly grateful to have you as a Herb Chambers Ford of Westborough customer and look forward to your next visit!

September 14, 2021

I am very satisfied with the latest service by the Ford dealership at West boughoro, MA. More

by yhfwang
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Herb Chambers Ford of Westborough responded

We're so happy to hear this! Thank you for visiting us here at Herb Chambers Ford of Westborough. We hope to see you again next time!

September 13, 2021

Tony the service representative took excellent care by listening and understanding my problem with my car. Tony explained in detail what kind of service my car needed. When the car was repaired, Tony went More

by Deputy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 13, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful review! Tony is a fantastic asset to our team and we'll be sure to share these kind comments with him. We appreciate you visiting us here at Herb Chambers Ford of Westborough and we hope to see you again next time!

September 12, 2021

Very good service. Timely and professional I like the washing of car. Also the low pressure is good also. I will rerun also. Thank you More

by Brad.newman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Brad.newman3 responded

Assad John

Sep 13, 2021 -

Herb Chambers Ford of Westborough responded

Thanks for your excellent review, Brad! Our team looks forward to working with you again at Herb Chambers Ford of Westborough!

September 07, 2021

Great place nothing but the best people from service to sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around More

by carla&pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Emond
Sep 07, 2021 -

Herb Chambers Ford of Westborough responded

Hello, Carla and Pete! Thank you so much for your awesome review! We appreciate you!

September 07, 2021

Service advisor was extremely thorough and listened to the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy thei More

by Edward.leja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for this wonderful feedback! We appreciate you trusting Herb Chambers Ford of Westborough with your vehicle and are thrilled to hear that our team made the experience a great one for you. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can do for you!

September 02, 2021

quick reliable service. east appointment made app and online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. More

by scott.helle5809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
heather
Sep 02, 2021 -

Herb Chambers Ford of Westborough responded

We're so glad to hear this, Scott! Thank you for visiting us here at Herb Chambers Ford of Westborough. We look forward to seeing you again next time!

September 01, 2021

They managed to squeeze my car repair in, treated me well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You More

by Bogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Herb Chambers Ford of Westborough responded

We're glad the Herb Chambers Ford of Westborough team could get your vehicle in on short notice! Thank you for leaving us your five-star review! We'll see you next time!

August 30, 2021

Excellent dealership. We bought our last three cars there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony D More

by george_elmore58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Derenthal
Aug 31, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your loyal business! We're glad to hear that Tony took great care of you during your most recent visit with us and we'll be sure to share this fantastic feedback with him. Thanks again and we'll see you next time here at Herb Chambers Ford of Westborough!

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