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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,049 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,049 reviews

December 11, 2024

I was greeted with in a friendly manner that continued with every team member I spoke to that day. The work being done was accompanied with a video that explained recommendations in addition to the stand More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 11, 2024 -

Herb Chambers Ford of Westborough responded

Ron, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a friendly and informative experience. Thank you for sharing your positive feedback!

December 05, 2024

Great salesperson! No hassle, no pressure. Smooth transaction! They honored their word. Very very pleased with buying from them More

by millcitytony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a smooth and hassle-free experience at Herb Chambers Ford of Westborough! It's fantastic to know our team delivered on their promises. Enjoy your new vehicle, and thank you for choosing us!

December 03, 2024

Professional and responsive. Worked to find a solution that worked for both parties. Fouad was a pleasure to work with. He facilitated the negotiating process and remained att More

by Johntc116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fouad
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Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Fouad provided such a professional and attentive experience at Herb Chambers Ford of Westborough. Thank you for sharing your positive feedback!

December 03, 2024

Dealership provides great service at reasonable prices. I had my Ford Explorer battery replaced today and car is running nicely. More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your Ford Explorer is running smoothly after your visit here at Herb Chambers Ford of Westborough. Thank you for choosing us and sharing your positive feedback!

November 28, 2024

Ser vice on Nov 27 was excellent. In the past I have not been happy with the service but it appears wrinkles have been worked out. The service desk employees were very cordial and hel More

by fcummings4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
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Jan 02, 2025 -

Herb Chambers Ford of Westborough responded

It's great to hear that your recent service experience was positive and that our team provided excellent assistance. We appreciate your feedback and are glad to know improvements have been noticed. If you have any further questions or need assistance, feel free to reach out anytime. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

November 27, 2024

Luke and team quicky fixed some issues with my vehicle, on time for our holiday road trip. They provided timely updates, highly recommend! More

by luismolinajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Herb Chambers Ford of Westborough responded

Hi Luis! We're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough got your vehicle ready for the road trip just in time! Thanks for recommending us. Safe travels on your holiday adventure!

November 21, 2024

Great sales experience with Luke and Brandon was great about communicating while my vehicle was in the shop More

by Jocelyn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Moisio in Sales, Brandon in Service
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Nov 21, 2024 -

Herb Chambers Ford of Westborough responded

Jocelyn, we're delighted to hear that Luke and Brandon provided you with a great experience at Herb Chambers Ford of Westborough. Thank you for sharing your feedback!

November 20, 2024

Very friendly, explains what work and price needed, kept me informed of work being done, vert professional staff. More

by Leo Giardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Herb Chambers Ford of Westborough responded

Leo, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a friendly and professional experience. Thank you for sharing your feedback!

November 12, 2024

Always Great service. Very trustworthy team members and technician's. Always Great service. Very trustworthy team members and technician's. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Herb Chambers Ford of Westborough responded

John, thank you for your feedback! We're delighted to know that our team at Herb Chambers Ford of Westborough consistently provides trustworthy service. We appreciate your support and look forward to serving you again!

November 05, 2024

Paul was great to deal with . They didnt have title to the car I bought so they gave me a free loaner Very happy with them More

by segienhrs61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with a great experience, even offering a free loaner while waiting for your title. Thank you for sharing your satisfaction!

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