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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,057 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,057 reviews

March 21, 2023

Love this Herb Chambers best service ever. After the crap I went through in Holliston claim Center give them an F for all... More

by Dee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for the review, Dee! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Ford of Westborough Team

March 20, 2023

Had a transmission issue, service dept was great with listening about the issue, quick to diagnose the problem and fix it quickly and at a reasonable cost More

by henry.tabur
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for sharing your experience, Henry! We're so glad our team could assist you and we hope we can be of service again in the future. Take care! - Herb Chambers Ford of Westborough

March 15, 2023

Great service in the promised amount of time and the cost was very reasonable for the services performed More

by clacouture15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Herb Chambers Ford of Westborough responded

We're so happy the Herb Chambers Ford of Westborough team made the experience great! Thank you for coming to see us for your maintenance needs!

March 14, 2023

Completed service promptly and staff was very courteous. They even did extra troubleshooting for needed repairs that are under warranty and fully explained what needed to be done at no charge. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Mar 14, 2023 -

Herb Chambers Ford of Westborough responded

This is what we love to hear, David! We're happy that our team was able to complete all of your service needs! -Herb Chambers Ford of Westborough

March 14, 2023

Excellent experience from start to finish - thanks folks! Great service and shuttle rides. Staff is very knowledgeable and helpful. Thanks again!! More

by stewart.mary013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Mar 14, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your review, Stewart! We appreciate your business and look forward to seeing you at your next appointment! -Herb Chambers Ford of Westborough

March 09, 2023

Luke called me by name and got me in and out very quickly, great experience! More

by glenl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke
Mar 10, 2023 -

Herb Chambers Ford of Westborough responded

We're glad Luke could make your experience an efficient one! Thanks for your business, from all of us here at Herb Chambers Ford of Westborough!

March 08, 2023

FRIENDLY, EASY GOING, PROFESSIONAL, EFFORTLESS DOING BUSINESS WITH THE WHOLE STAFF, THE PLEASURE WAS ALL MINE. More

by b.harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY
Mar 09, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful feedback! We appreciate you visiting our team here at Herb Chambers Ford of Westborough and hope to see you again next time!

March 07, 2023

Fantastic my third F-150 from herb ford and third with Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers! More

by carla&pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for being a Herb Chambers Ford of Westborough customer! Paul & the team are grateful for your continued support and look forward to seeing you again next time. Until then, take care and enjoy your new F-150!

February 26, 2023

Luke was very professional and courteous. Kept me updated on my car that was being serviced. The only draw back I had was not being able to get a loaner car earlier. But Luke pushed to get it More

by richie.mall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke (Service Dept)
Mar 01, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience working with our team, Luke! We apologize that we were unable to provide you with a loaner vehicle but glad that your service was completed in a timely manner.

February 24, 2023

I am happy with this dealership that’s why I go there every time, and Luke the guy he works there is very good guy and very helpful. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for trusting the Herb Chambers Ford of Westborough team with your service needs, Mario! Luke & the team look forward to seeing you next time!

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