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Herb Chambers Ford of Westborough
Westborough, MA
1,046 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,046 reviews
May 23, 2025
The two repairs I had asked to be completed were done and the quality of the work was excellent! the quality of the work was excellent! More
by Mdt
May 21, 2025
I had taken my car to Herb Chambers Ford in Westborough for diagnostics due to concerns about electronic display in my Ford Explorer. The service department scheduled us in for diagnostic the next morning for diagnostics due to concerns about electronic display in my Ford Explorer. The service department scheduled us in for diagnostic the next morning, tested the vehicle, but were not able to replicate the problems that I had found earlier. The service representative gave me alternative reasons other than having a problem that could have caused my car to experience momentary flickering of the display and also addressed other questions I had about the car. I was advised to monitor and come back if I continue to have any issues. I think the service department at Herb Chambers is really great in terms of customer service and reliability such that I have a high degree of confidence in their expertise, integrity, and character. I am very happy with my Explorer 2017 and all the service I have received from Herb Chambers with minimal expenses for maintenance while running reliably since purchase with only minor problems. More
by Young
Employees Worked With
Luke
May 21, 2025
Paul Scannell was very professional and helpful throughout the whole process. He was very knowledgeable and efficient. Making it as painless as possible. Well done Paul. Thanks Ken R. throughout the whole process. He was very knowledgeable and efficient. Making it as painless as possible. Well done Paul. Thanks Ken R. More
by campdavidny
May 18, 2025
Anthony in the Service department is excellent. He kept in constant contact with me during my recall service, and even sent a loaner car to me, and then delivered my car when ready. Can't say enoug He kept in constant contact with me during my recall service, and even sent a loaner car to me, and then delivered my car when ready. Can't say enough good things about the. Service Department. More
by loonstruck2
Employees Worked With
Anthony Capece
May 16, 2025
Great to deal with. Paul was a pleasure to work with. Took his time and answered all questions Paul was a pleasure to work with. Took his time and answered all questions More
by Unhappy customer
Employees Worked With
May 09, 2025
Every time I go there I never have a problem, everyone is kind and I will continue to service my car there kind and I will continue to service my car there More
by vinnyd74
May 08, 2025
The service representative was courteous and informative. The service took less time than was estimated. The service took less time than was estimated. More
by Reloftus
