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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,524 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,524 reviews

September 28, 2021

Exceptional service, courteous service personnel, on time service. Very friendly people. The kept their word on service time. More

by Collin.green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
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Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

Collin, Thank you for your awesome review of Herb Chambers Ford of Braintree! We appreciate you coming to see us for your service needs and look forward to seeing you next time!

September 28, 2021

Service can be better at giving reasonable updates on time it takes for your vehicle to be completed More

by TonyStark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Oct 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for taking time to review Herb Chambers Ford of Braintree. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Scott Lewis - General Manager slewis@herbchambers.com

September 28, 2021

Friendly and personalized service. They are promp, listen to the customer and work efficiently to address any issues. More

by JR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Anandeh
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Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

We are so proud to hear that you had such a great time working with our team at Herb Chambers Ford of Braintree! Thank you!

September 28, 2021

Best dealership, pleasant to work with sales & service. Nate has been wonderful to work with! More

by rreejo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the fantastic feedback! We appreciate you trusting Nate & the rest of the Herb Chambers Ford of Braintree team with your business and look forward to your next visit!

September 27, 2021

Service was more than expected. Service professionals were more than accommodating. I was more than satisfied with my service. More

by Tjtjr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy to hear this! Thank you for visiting us here at Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service to you again in the future!

September 27, 2021

Had a very good experience sales department and financial department very helpful and friendly definitely go back for my next purchase More

by nelson62278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you! We're so glad the Herb Chambers Ford of Braintree team made this a five-star experience!

September 26, 2021

1 1/2 for an oil change with an appointment is to long to wait More

by thepepes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
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Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review. We're sorry to hear that your recent visit took longer than expected. We hope to provide you with a more efficient appointment next time.

September 26, 2021

Excellent service all the time. Scott Lewis is a great general manager and is the best at customer service. More

by jv02169
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Andy Andrews, Corey Casey
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Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

Thank you! We're glad the Herb Chambers Ford of Braintree team could provide five-star care! We hope you come back to see Scott and the team again!

September 25, 2021

Excellent Service. Kept me updated and in the loop with my service. The team was very nice, friendly & respectful. More

by Shellsmz719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle & Khoa, Andy Andrews, Jay Larkin
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Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

This review is so great to see! Thank you! – Herb Chambers Ford of Braintree

September 24, 2021

Very helpful and friendly. He explained what was needed for future maintenance with no pressure to get it done immediately. More

by George Cary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the great review of your recent visit here at Herb Chambers Ford of Braintree! We appreciate your support and hope to see you again next time!

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