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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,524 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,524 reviews

December 02, 2021

Herb chambers was extremely efficient and their service was great. I was expecting a long waite but my vehicle was back in hand within the hour! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin, service advisor
Dec 03, 2021 -

Herb Chambers Ford of Braintree responded

Thanks for reviewing your visit, John! We appreciate your positive feedback and hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

December 02, 2021

Herb Chambers customer service is the best and great place for your Ford repair service More

by Carey Robinson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Dec 02, 2021 -

Herb Chambers Ford of Braintree responded

We're happy the Herb Chambers Ford of Braintree team gave you such excellent care, Carey! Thank you for rating us five stars!

November 30, 2021

Very friendly staff and helpful. They went above and beyond to help us and got eight back to us when we had questions. More

by macdond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian mcdermott
Nov 30, 2021 -

Herb Chambers Ford of Braintree responded

We appreciate your wonderful feedback about our team! Thank you for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if there's anything else we can do for you!

November 29, 2021

Quick and easy drop off and pick up service. Exactly what was advertised. Same day. More

by jpadams87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 30, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your business! We hope to see you again next time!

November 29, 2021

Khoa (Jack) very helpful explaining my repair’s to me. Khoa (Jack) very helpful explaining my repair’s to me. Very pleasant, & Courteous young man. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Nov 30, 2021 -

Herb Chambers Ford of Braintree responded

We're so glad to hear it! Thank you for coming to Herb Chambers Ford of Braintree, Cathy!

November 24, 2021

Comfortable and friendly. Jack in service was amazing. I really appreciate his help and thoroughness More

by TEEtee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Nov 29, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Jack earned your 5-stars! See you next time!

November 23, 2021

Everyone I dealt with was professional and polite. The work on my vehicle was originally estimated to take 3-4 days but it was done in 2. More

by Jcmcgrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in Service department
Nov 23, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that our team at Herb Chambers Ford of Braintree could do a great job for you! Thank you for your review!

November 23, 2021

Jack in service was outstanding and transparent. No up sells and just wanted me to be happy and vehicle completed to my expectations. Highly recommend. More

by gregory.mankus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi “Jack” Nguyen
Nov 23, 2021 -

Herb Chambers Ford of Braintree responded

Gregory, we are so pleased that Jack and the team at Herb Chambers Ford of Braintree can do wonderful work for you! Thank you so much!

November 22, 2021

Was happy to be able to get 10K service in a very timely fashion at Herb Chambers Ford. I bought the truck at Rowe Ford in Maine, was unable to schedule routine maintenance for a $70K truck there or anywher More

by tmitchmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of above
Nov 23, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate your feedback and hope we have the opportunity to serve you again in the future!

November 22, 2021

The service Rep was very help and polite when I walked in to the service desk. He answered all my concerns about my service More

by Pcrowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Nov 23, 2021 -

Herb Chambers Ford of Braintree responded

This is great to hear! Thank you for taking the time to leave Herb Chambers Ford of Braintree a five-star rating!

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