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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,524 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,524 reviews

January 06, 2022

Great Service and Friendly Staff! Always have my F-250 and Escape Serviced there!! Thank You!! More

by waltfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 07, 2022 -

Herb Chambers Ford of Braintree responded

We're glad to have you in the Herb Chambers Ford of Braintree family, Walt! Thank you for trusting us with your F-250 and Escape! We'll see you at your next appointment!

January 05, 2022

Service was great as always, I called to advise my situation. Dropped off my vehicle, repaired in 2 days. Can not ask for better service than that. More

by figsy1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D, Jay Larkin
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We appreciate you trusting Herb Chambers Ford of Braintree with your service needs and look forward to seeing you at your next visit!

January 05, 2022

The service is great and quick. But the employees and the customer service is beyond reproach. The agent that help was so great I don't even have words to describe he was exceptional! More

by Waldob14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D. Lautert
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Wow, thank you so much for these kind comments about our team! Your business is greatly appreciated by all of us here at Herb Chambers Ford of Braintree and we hope we have the opportunity to serve you again in the future!

January 05, 2022

excellent service. great crew. clean shop. mechanics are very thorough and professional. they all need promotions More

by bphenry84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D Lodert
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It's great to hear we've made such a positive impression! Thank you for rating the Herb Chambers Ford of Braintree service team five stars!

January 04, 2022

I stopped in for an oil change without an appointment, I wasn’t sure if they could help me today but they quickly serviced my truck and got me back on the road. Thanks More

by kdmaaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi A. Nguyen
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It was our pleasure to serve you! Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

December 31, 2021

Jack, the employee who attended me there, was very helpful and charismatic. I highly recommend having him as an assistant. More

by CarRevGo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen, Khoa A
Jan 04, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for recommending Jack and our crew at Herb Chambers Ford of Braintree! See you next time!

December 31, 2021

I recently had to have my car serviced for a recall …. The car was thoroughly checked out & taken care of … It took a little longer than I expected but I was happy that it was done in a timely manner… The More

by Carol
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Jan 03, 2022 -

Herb Chambers Ford of Braintree responded

Carol, thank you for taking a moment to share this with us! First, thank you for your continued business with the purchase of your Ford Escape and for trusting us with your service needs. We appreciate your understanding for when service takes a little longer than expected, but rest assured that we always aim to provide you with efficient and speedy service. Thank you again for supporting Herb Chambers Ford of Braintree!

December 30, 2021

Very helpful, provided email appointment confirmation. Provided support as described and resolved all issues. Will use their service, support again. More

by rogtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A. Nguyen, Jay Larkin
Dec 30, 2021 -

Herb Chambers Ford of Braintree responded

We are so pleased that Herb Chambers Ford of Braintree could earn your business! Thank you so much!

December 30, 2021

I just bought a 2022 F-350 Super Duty. This is the 10th vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always hon More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews
Jan 03, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad you found the perfect 2022 F-350 Super Duty here, Matt! The Herb Chambers Ford of Braintree team appreciates you being a loyal customer and is grateful to have your business! We look forward to continuing this great relationship for years to come! Thank you!

December 27, 2021

He was very helpful in explaining everything in detail to me. He was always checking in More

by Rpmalicia1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Dec 29, 2021 -

Herb Chambers Ford of Braintree responded

Our team appreciates the shoutout! Thank you for trusting Herb Chambers Ford of Braintree with your vehicle!

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