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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

January 22, 2022

Me gusto mucho el servicio lo recomiendo mucho son excelentes yo solo allí llevaré mi carro arreglar More

by denisalemanlol5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Jan 25, 2022 -

Herb Chambers Ford of Braintree responded

¡Gracias por el tipo evaluación! ¡Esperamos su próxima visita! - Herb Chambers Ford of Braintree

January 21, 2022

Paul was very helpful and gave us great service. Called with all information Gary O’Brien More

by Patio51196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Paul earned your 5-stars, Gary! We're looking forward to seeing you again at Herb Chambers Ford of Braintree!

January 21, 2022

The sales staff were friendly and considerate. They appeared to be honest and sincere and willing to listen to customers they did give to our requests to bargain fairly More

by Ivers.charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar,, Corey Casey
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the great review of our team here at Herb Chambers Ford of Braintree! We appreciate your business and hope you'll be visiting us again in the future!

January 20, 2022

Professional, listen to my issues and understood my concerns. A+ for the people in the service department. More

by Snake0255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

This review means more to our team than you know! Thank you for being a loyal customer! - Herb Chambers Ford of Braintree

January 20, 2022

I had an appointment and they took my car right on time. It was done in the time frame they said it would and they did a great job of explaining everything. More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

Thanks, Jimmy! We appreciate you trusting us to care for your beloved car! We look forward to providing the same level of five-star care next time! - Herb Chambers Ford of Braintree

January 19, 2022

Paul was really helpful and polite. He answered all my questions while making sure I understood everything that needed to be serviced on my vehicle More

by endaearls1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 21, 2022 -

Herb Chambers Ford of Braintree responded

We're glad Paul was so helpful to you during your visit here at Herb Chambers Ford of Braintree! Thanks for trusting us with your business. We hope to see you again next time!

January 19, 2022

I have always had my vehicles serviced by Herb Chamber Ford Braintree,MA. They provide an exceptional service. They care very much for the safety and well being of the customer. Due to their dedication to More

by Bandrew829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Jan 19, 2022 -

Bandrew829 responded

I had my wife’s Ford Explorer service at Herb Chamber. My appointment was for 1:00 PM. When I arrived on time they took my vehicle immediately. I requested a oil change. Tire rotation. A Mass. Inspection. They completed all three in 45 minutes. Another exceptional job. This is the reason I take my vehicle to them. Thank you Herb Chamber Ford.

Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

It's so awesome to hear that the Herb Chambers Ford of Braintree team could continue to provide five-star care to you! Thank you for being a loyal customer!

January 18, 2022

Very pleased with service. Founded a very quick and efficient. Service was very courteous and informative More

by jmg449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

It's so great to hear the team has helped you enjoy your visit to Herb Chambers Ford of Braintree! Thank you for rating us five stars!

January 17, 2022

Always helpful everyone is attentive easy payment system alway send me messages or text keeping me informed More

by touchiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Jan 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer! We appreciate your business and look forward to your next visit!

January 17, 2022

Stopped in because they are virtually across the street from my office. I wanted to discuss the Ford Maverick. I worked with a sales rep who was seeming new(ish), discussed what I wanted based on a build I More

by protectmyprivacy6.9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone Else
Jan 31, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review of Herb Chambers Ford of Braintree. I regret to hear of the experience you dealt with while visiting our dealership. Our team strives for excellence in pricing and customer service each and every time. I would love to speak further about this matter so I can try to better understand what happened and make it right. I look forward to hearing from you. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

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