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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

January 31, 2022

Very courteous. Pleasant. Good communication to customer. Accurate information given with excellent time estimate given for repairs Overall very good experience. More

by tflynn02124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Report | Print
Feb 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Ford of Braintree and we hope to see you again next time!

January 30, 2022

Excellent service with knowledgeable staff! Continuous updates given on work being done and potential time frame. More

by clairegobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Feb 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent experience with the Herb Chambers Ford of Braintree team! We appreciate your excellent feedback and hope we have the opportunity to serve you again in the future!

January 28, 2022

Awesome customer service always respectful . kinda . polite . called me right away when the car was done . great place More

by Adam81smith10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Corey Casey, Jay Larkin
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Feb 01, 2022 -

Herb Chambers Ford of Braintree responded

Thanks, Adam! We're so happy we could make this a five-star experience! We'll see you next time!

January 28, 2022

The staff at Herb Chambers Ford are very welcoming and takes the time to thoroughly explain their services when I have questions. More

by DB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jan 31, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the great review of our team! We appreciate your support and look forward to your next visit with us here at Herb Chambers Ford of Braintree!

January 27, 2022

I was greeted by Khoa A. Very knowledgeable with excellent service. Thank You very much R.G. More

by robertgaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A.
Report | Print
Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

January 27, 2022

I've visited this dealership on several occasions. Each time the staff have been extremely pleasant and helpful. More

by cathyk1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you, Cathy! We're glad the Herb Chambers Ford of Braintree team could make this such a positive experience!

January 27, 2022

Khoa was extremely pleasant, helpful, courteous and a great representative for your company! Give him a raise! More

by mitch948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Never met anyone else!
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Jan 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind feedback - Khoa will be happy to hear it! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and hope to see you again next time!

January 26, 2022

They were very professional, friendly and met all my needs for buying a new car! The whole process was so quick and easy. I am in love with my new car and I would highly recommend them to anyone looking More

by Sandrajeaninglis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Corey Casey
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Jan 26, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback about your recent experience here at Herb Chambers Ford of Braintree! We appreciate your business and hope you enjoy your new vehicle!

January 25, 2022

Service writer Paul was excellent. Paul and the service team address my issues quickly and efficiently. Thank you! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin in service department
Report | Print
Jan 26, 2022 -

Herb Chambers Ford of Braintree responded

It was our privilege to serve you! Thanks for visiting Herb Chambers Ford of Braintree. We look forward to seeing you next time!

January 24, 2022

Always an easy visit. Stopped in for an oil change and inspection and ended up having a recall repaired too that I hadn’t known about. Complete service that’s fast. More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A.
Report | Print
Jan 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer, Ian! We appreciate your support and look forward to seeing you next time!

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