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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

February 14, 2022

Marcelo was polite and explained in detail what was wrong with my car and what the cost was to fix it. More

by ehfraser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

We're happy we could make the experience easier! Thank you for coming to Herb Chambers Ford of Braintree!

February 12, 2022

Jack is good. Would come back all day everyday. Everyone should go see Jack all the time. More

by eric_osiecki
Recommend Dealer
Yes
Employees Worked With
Jack, Jay Larkin
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Eric! Jack will be flattered to hear this. We appreciate you choosing Herb Chambers Ford of Braintree!

February 12, 2022

Service staff are good very accommodateing use to like Saturday just drive in to do service More

by desskerins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your service needs! We appreciate your positive feedback and look forward to seeing you next time!

February 12, 2022

Herb Chambers Ford of Braintree MA Located @ 75 Granite Herb Chambers Ford of Braintree MA Located @ 75 Granite is great dealer to recommend to anyone, because this dealer will take great care of you. More

by ecetoute17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Andy Andrews, Richard Trieber, Corey Casey, Jay Larkin
Feb 15, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your support of the Herb Chambers Ford of Braintree team! We appreciate your business and look forward to your next visit!

February 11, 2022

Paul Martin in service department was greatHe was polite Paul Martin in service department was great He was polite and understood my problem. He called me back with updates on the car several times More

by kmtrainor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Feb 14, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're thrilled to hear Paul took such wonderful care of you and we hope to see you again next time here at Herb Chambers Ford of Braintree!

February 11, 2022

Marcelo always provides outstanding service and explains all work done. He gives clear expectations of time the vehicle will be ready as he knows it. Very professional with the customer. Thanks Marcelo. More

by BraintreeFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
February 10, 2022

Marcelo provided excellent service. When I had a problem with a poorly reattached part after maintenance, he got it straightened out right away. More

by kiwoxmns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Lautert
Feb 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We're glad Marcelo was able to get the issue sorted out for you and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting Herb Chambers Ford of Braintree with your business and please don't hesitate to reach out if we can be of assistance again in the future!

February 09, 2022

Excellent service, efficient with the time and friendly staff. I highly recommend the Braintree service store. More

by michaelrg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
Feb 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate your positive feedback and look forward to seeing you next time!

February 09, 2022

I brought my vehicle in for service. Everyone at this dealership makes me feel at home. I have another dealership closer to home but the staff at Herb Chambers in Braintree seem much more knowledgeable. More

by Brockton Frank
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Feb 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're so glad our team continues to earn your business and we look forward to your next visit with us here at Herb Chambers Ford of Braintree!

February 09, 2022

The service I received at Herb Chambers Ford of Braintree was excellent. The friendly staff was from the first phone call to the checking out. Thank you More

by lovenannie65
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
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