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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

March 04, 2022

The service department is outstanding. The customer specialists are great, in particular Drew. Every job is done right and in a timely way. I had been going to the Lincoln dealership, More

by lilacsinblossom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Mar 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We appreciate your feedback and look forward to seeing you next time!

March 04, 2022

Outstanding service, friendly, knowledgeable, and very professional. Always a pleasure to do business with Herb Chambers Ford of Braintree. More

by jmosely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Mar 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your continued support of the Herb Chambers Ford of Braintree team! We appreciate your wonderful feedback and look forward to seeing you next time!

March 03, 2022

Marcelo was great the ford corporate tec was not helpful. I will be contacting ford corporate directly. More

by Duxburyx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Mar 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review. Please don't hesitate to reach out if there's anything else we can do for you!

March 02, 2022

Service was easy to schedule and communication about my truck was done with the Service coordinator prior to the execution of any work taking place. More

by Chris McCann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Chris! We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

March 02, 2022

Good Morning I would like to recap my recent visit to Herb Chambers Service for Needed repairs to my Wife’s 2016 Fusion. Whenever we visit this Service center all of the people Are kind friendly inf More

by robertttoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D., Andy Andrews, Jay Larkin
Mar 04, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this wonderful feedback! We're truly grateful for your continued support of the Herb Chambers Ford of Braintree team and look forward to seeing you at your next visit. Take care!

March 01, 2022

Everyone is really welcoming and friendly. Very knowledgeable and helpful and also great customer service. More

by aharriman11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ananbeh
Mar 03, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate your wonderful feedback and hope to see you again in the future!

February 26, 2022

Very happy with the way I was treated and the quality of work done. Thank you More

by 413mooseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Feb 28, 2022 -

Herb Chambers Ford of Braintree responded

It was our privilege to serve you! Thanks for visiting our team here at Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!

February 26, 2022

This was my first time getting service from Herb Chambers Ford & Khoa was very friendly, professional and knowledgeable. I will definitely be back. More

by jamesonjean425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Mar 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for coming to our Herb Chambers Ford of Braintree service department! Khoa and the team were delighted to assist you. Thank you for considering us for your future automotive needs!

February 26, 2022

The service is excellent and Scott Lewis is the best General Manager that Herb Chambers Ford could ever have. More

by jv02169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis is excellent, Andy Andrews, Corey Casey, Jay Larkin
Feb 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Scott at Herb Chambers Ford of Braintree!

February 25, 2022

I had the best experience getting my third vehicle from Frankie Santiago. He knows exactly what I like and was even able to save me money! If you need a new car make sure you ask for him! The entire team More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago
Feb 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review, Ashley! We're so glad Frankie continues to earn your support and we look forward to your next visit with us here at Herb Chambers Ford of Braintree!

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