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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

April 19, 2022

Completed work early and completely. Suggested other work that needed to be done. They were able to take care of that as well. Very happy with service More

by Leomanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Apr 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! It means a lot to hear that you're happy and we hope to see you again next time here at Herb Chambers Ford of Braintree!

April 18, 2022

Service Advisor Derek Ventre was outstanding. He understood what was happening with my truck and got it serviced immediately. More

by mgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
Apr 19, 2022 -

Herb Chambers Ford of Braintree responded

Hello - thank you for taking the time to share your experience working with Derek at Herb Chambers Ford of Braintree! He is a huge asset to our team and we're happy that you had the opportunity to work with him!

April 12, 2022

I like the service quick repair I recommend people to the dealership for service not More

by xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
Apr 12, 2022 -

Herb Chambers Ford of Braintree responded

We're glad you had a great experience! Thank you for recommending us! - Herb Chambers Ford of Braintree

April 11, 2022

Professional, efficient, pleasant, and friendly. I received Fair and helpful service from Amed and Brandon in Sales. Also Drew in service had a great attitude. Thank You all for making it an easy de More

by bowescarpentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Apr 12, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your confidence in working with Amed, Brandon, and Drew at Herb Chambers Ford of Braintree! We look forward to seeing you next time!

April 08, 2022

Great service team. Friendly, kept me updated, no pressure, helpful explanation and advise. Car feels great after! More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your vehicle! We appreciate your kind review and hope to see you again in the future. Take care!

April 08, 2022

My experience was excellent. I switched to the dealer for service and parts because I could not get an appointment in Norwood. I have had excellent service since day 1. The agent More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Apr 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for giving us the opportunity to earn your business! Our team is truly honored to receive your support and we look forward to your next visit here at Herb Chambers Ford of Braintree!

April 07, 2022

Service was great, I was able to get an appointment right away and I was updated all throughout the repairs. More

by figsy1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Herb Chambers Ford of Braintree responded

We are so glad we could make the experience at our service center great! Thank you for rating us five stars! - Herb Chambers Ford of Braintree

April 06, 2022

Clean,efficient,courteous and knowledgeable ! Paul, my service advisor kept me informed of me cars progress More

by 49bowditch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin, Jay Larkin
Apr 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Paul & the Herb Chambers Ford of Braintree team with your business! We hope we have the opportunity to serve you again in the future!

April 05, 2022

I was in today for maintenance on my Ford F-150 and had great service and was in and out in no time. They also have a nice clean waiting area with coffee. The device rep was Drew he took great care of thin More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Apr 06, 2022 -

Herb Chambers Ford of Braintree responded

We're so happy Drew could make this a great experience, Bill! We look forward to assisting you again! Thank you for coming to Herb Chambers Ford of Braintree!

April 04, 2022

Friendly and knowledgeable staff, high quality service, and great pricing. I only trust my truck here! More

by LIZGIRL55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, David Rossini
Apr 05, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We appreciate your support and look forward to your next visit!

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