Back

Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,523 reviews

May 27, 2022

Great service. Very very Friendly easy no issues with this department Good great communication skills More

by rcdoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
May 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review, and we hope to see you back here at Herb Chambers Ford of Braintree!

May 25, 2022

Derek and Dave were both very helpful and informative! Great customer service! I would highly recommend! More

by Cherylfroio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rossini, Derek Ventre
May 26, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We're happy to hear Derek & Dave were helpful to you during your visit and we'll be sure to let them both know how much you appreciate their awesome service. Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if there's anything else we can do for you!

May 25, 2022

I worked with Jack N. in service and he was very professional as he helped navigate through the process. More

by Ford E 14
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Herb Chambers Ford of Braintree responded

We're so happy to hear this! Thank you for trusting Jack & the Herb Chambers Ford of Braintree team with your business. We hope we have the opportunity to serve you again in the future!

May 24, 2022

The customer service was great, and the service was timely. Parts were on hand that were needed, there was no need to return. More

by burgersarah90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
May 24, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! It's our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Herb Chambers Ford of Braintree Team

May 23, 2022

The service department was very friendly, patient, easy to deal with, and extremely efficient. I was in and out in 30 minutes. Thank you! Peter C More

by peter.conner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
May 24, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Peter! We're happy that our technicians performed such a quick appointment! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 19, 2022

Excellent, friendly and knowledgeable service. Started on time and finished early. Very accommodating. New customer. Very satisfied. More

by annecelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martin
May 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to seeing you next time here at Herb Chambers Ford of Braintree!

May 18, 2022

I got a flat tire while traveling to Braintree from out of town. They took me in and fixed it even though I had no appointment and they were swamped. They really saved the day. More

by Cgeoffroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
May 18, 2022 -

Herb Chambers Ford of Braintree responded

This is what we like to hear! We're so happy that our team was able to step-in during your time of crisis! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 18, 2022

I had a great experimce, I was well informed on what was going on with my truck and the resolution More

by Mdonoghue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Mdonoghue responded

Jack was very helpful and informative

May 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing the details of your experience! We're happy that Jack provided you with excellent feedback regarding your vehicle's issues. See you next time at Herb Chambers Ford of Braintree!

May 18, 2022

Made appointment for service, my experience was very easy all questions were taken care of,service was excellent. I have been there a few times for service and always had great service. More

by JLUNA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
May 18, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 16, 2022

Did the oil change in a timely manner the price was good and I was out of there inside of hour More

by Briansullivan52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
May 16, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Brian! We're so happy that we provided you with an excellent service appointment! See you next time at Herb Chambers Ford of Braintree!

...
54
...