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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

June 13, 2022

Paul Martin was outstanding. explained everything to me. i couldn't be happier with the service i received. More

by Paul B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Jun 15, 2022 -

Herb Chambers Ford of Braintree responded

Hi Paul! It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Ford of Braintree!

June 12, 2022

Everyone was friendly and Paul was very helpful in explaining everything to me. Excellent customer service. More

by okeefediane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Jun 14, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs.

June 10, 2022

Knowledgeable and friendly. Car was ready earlier than promised. Communication was given throughout the visit. More

by nxs176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
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Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the positive review! We hope to see you here again. -Herb Chambers Ford of Braintree

June 10, 2022

I brought my ford expedition in for a/cproblem jack took care of everything they diagnosed The issue got a hold of me ordered parts set up rental was so kind and knowledgeable called me back when I called More

by Watermelonhelen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're happy to hear that your experience here at Herb Chambers Ford of Braintree was a positive one and we hope to see you back for all of your future automotive needs!

Jun 11, 2022 -

Watermelonhelen13 responded

Jack Nguyen was very professional and did everything he could to make sure I had a good experience in having my Ford Expedition ac fixed

June 10, 2022

As usual, they were professional on time and through with my 5000 mile sets down recalls More

by Headhark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Laurent, Drew Bailey
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Jun 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for being a Herb Chambers Ford of Braintree customer! We appreciate your support and look forward to seeing you next time!

June 09, 2022

Very friendly people In the future I would check there inventory when I am in the buying market again More

by Richarddrouin77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris baron
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Jun 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for rating Herb Chambers Ford of Braintree five stars, Richard! We're happy we made your purchase experience so great!

June 09, 2022

Paul Martin was my service advisor when I brought my car in for a climate control issue. He was polite, and very helpful. Timely informed me when the repairs were done. Great guy….Well done! More

by At442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Paul took great care of you throughout this experience and we'll be sure to share your kind words with him. Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope we can be of service again in the future!

June 09, 2022

Never had a problem. Dropped off van get a text telling me it’s done More

by Iculymo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your business! We look forward to serving you next time!

June 09, 2022

Had to really rush to get to crucial appointment and got the rush job done on time More

by cenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Herb Chambers Ford of Braintree

June 08, 2022

Employees were friendly and pleasant. Service was very efficient and took less than forty five minutes. More

by Stodd1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jun 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience with the Herb Chambers Ford of Braintree team! We hope we have the opportunity to serve you again in the future!

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