Herb Chambers Ford of Braintree

I bought my last Car from you. This time the customer service and friendly atmosphere was equally outstanding. Would recommend highly. This time the customer service and friendly atmosphere was equally outstanding. Would recommend highly. More

Excellent service. No pressure to buy. No markup over list. Ordered exact truck I want No pressure to buy. No markup over list. Ordered exact truck I want More

This dealer “ Ford of Braintree “ is an excellent dealer. Because, they always take great care of their customers. Because, they always take great care of their customers. More

Excellent and kind service. Handled in a timely and professional fashion. Drew was wonderful and professional Handled in a timely and professional fashion. Drew was wonderful and professional More

First of all, Lisa Chamberlain was great to work with. I noticed they had a 2022 F-150 Raptor on their site for a great price compared to most dealerships. I called and spoke to Lisa who I worked out the I noticed they had a 2022 F-150 Raptor on their site for a great price compared to most dealerships. I called and spoke to Lisa who I worked out the details with. Then I noticed they had another Raptor also there, so I asked Lisa if it was ok for my brother to buy since he was looking for one also. This was agreed upon. I was going to buy both under my company, which was never brought up as an issue either. The wire info for the dealership was sent and I wired the money for the trucks to them. It was a Friday afternoon and they wouldn't receive it until Tuesday due to the Juneteenth holiday. I emailed the dealership on Tuesday morning and never got a response. I called and Lisa was off that day so another gentlemen took my name and number to find out. Scott Lewis the GM calls and confirms the wires were received and then states there were "red flags" and they needed to do a fraud check. I found that odd since I've bought plenty of vehicles and never had this happen. My company is relatively new so perhaps that was the red flag. Even though I was not financing with them Scott said my credit needed to be ran. Fine, we wanted the trucks so go ahead I guess. I was asked to provide details on my employment history, address history, where the wire transfer came from, etc. All of which I provided. So, this morning Scott emails me (I don't even get the dignity of a phone call) and says they decided to sell the Raptors locally. Really? This was NEVER brought up before. I even asked if they sold out of state to which I was told yes. I asked if anything was found in the fraud check since it would be nice to know if I was compromised. All I get is "it was a corporate decision". I called the corporate office twice and explained this situation and still crickets. I mean, the deal was agreed upon and I wired the funds to them. I did their fraud check and they ran my credit, but still I can't buy them??? All I'm told is it was a corporate decision to sell locally. What a cop out and a bunch of BS. They made me feel like a criminal. More

They are the best and only place I would buy my vehicles! !! The salesman are so friendly and professional. Scott Lewis is the absolute best!! Connor is a great salesman and so helpful!! !! The salesman are so friendly and professional. Scott Lewis is the absolute best!! Connor is a great salesman and so helpful!! More

Top notch customer service. Extremely professional. Kept me updated on my cars status via text. Amazing team of folks!! Extremely professional. Kept me updated on my cars status via text. Amazing team of folks!! More

On time and they always care. Been using Herb Chambers since 1994. They are the best. Been using Herb Chambers since 1994. They are the best. More

Service was prompt and courteous and everything was explained well to me . I will definitely use this facility again. explained well to me . I will definitely use this facility again. More

A service visit to herb chambers is always a pleasure. No surprise charges and I never feel like they are suggesting services to make money. Drew was great! No surprise charges and I never feel like they are suggesting services to make money. Drew was great! More