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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

August 10, 2022

The service department took me in on an emergency response basis, and quickly diagnosed the problem (throttle body), and fixed it quickly and expertly, and also did an oil change. Am very grateful fo More

by Jgavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Aug 11, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad we could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Ford of Braintree Team

August 09, 2022

Great place! They always fit me in when I need something done. The guys at the desk and the service manager Jay are all amazing! More

by Adamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent
Aug 09, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars, Adam! We're glad to hear that Jay and the rest of the crew here at Herb Chambers Ford of Braintree could assist you during your visit with us. We hope to see you back!

August 08, 2022

Extremely friendly and easy going staff, Definitely recommend! Marcelo helped me and he was great! More

by Hayley Keenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Aug 09, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the fantastic feedback, Hayley! Marcelo & the team look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

July 30, 2022

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. More

by Danopedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Aug 01, 2022 -

Herb Chambers Ford of Braintree responded

We agree! Thank you for sharing your experience with our team! -Herb Chambers Ford of Braintree

July 28, 2022

Customer service / technicians were prompt and helpful. Spent a good amount of time with me , didn’t feel rushed. More

by Jillie2679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jul 29, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent visit with the Herb Chambers Ford of Braintree team! We appreciate the positive feedback and hope we can be of service again in the future!

July 27, 2022

My experience with the Service Department at Herb Chambers has been very good. They have been upfront, considerate of my time and very fair to deal with. I have three Ford vehicles and I plan to use More

by Pcyry66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Herb Chambers Ford of Braintree responded

This makes our day to hear that the service team has given you such excellent care! Thank you for trusting us with your Ford vehicles! We look forward to continuing to provide five-star care next time! - Herb Chambers Ford of Braintree

July 27, 2022

Paul Martin in service is awesome! Great communication and follow up. Highly recommend - ask for Paul! More

by Bob K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jul 28, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for recommending Paul and Herb Chambers Ford of Braintree, Bob! We look forward to assisting you again!

July 26, 2022

The Service was excelente as always is! We were advise about other services needed for the car. Very corteous and respectful personnel. Thank you very much More

by Armando Landing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent, Paul Martin
Jul 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your service needs, Armando! We look forward to your next visit!

July 18, 2022

I worked with Paul today and he was fantastic he texted me pictures while the job was underway and was very professional More

by Mperkinsunh3240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Jul 18, 2022 -

Herb Chambers Ford of Braintree responded

We are proud to read what a great experience you had! Thank you for taking the time to let us know. - Herb Chambers Ford of Braintree

July 17, 2022

Very professional experience never had to wait for someone for come and help someone was always there. More

by DJGriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Blundell
Jul 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing this wonderful feedback! We're so glad you came to visit us here at Herb Chambers Ford of Braintree and hope to see you again next time!

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