Herb Chambers Ford of Braintree

A totally terrific team - Brandon and Frankie have been helping me for years!! This year was especially great — they helped me select a new Escape, understand all of the safety features and get the car on helping me for years!! This year was especially great — they helped me select a new Escape, understand all of the safety features and get the car on the road without fuss! They are trustworthy, reliable, helpful, efficient, kind and approach their work with excellence! So very grateful!! My favorite car-partners! More

Great Dealership. My Mechanic is Top notch. He checks my Truck out thoroughly and answers any questions I have. I have been going to Him for years off an on. Very happ My Mechanic is Top notch. He checks my Truck out thoroughly and answers any questions I have. I have been going to Him for years off an on. Very happy with the Service. More

Prompt and good service would not hesitate to use again when service is needed again when service is needed again More

Ahmed was very helpful and helped me get my first car. Great customer service all around. Great customer service all around. More

Although they were unable to isolate cause of my issue on 2014 Mustang GT Drew and the entire service staff left no stone unturned and worked together as a truly professional team. Great service. Timely f 2014 Mustang GT Drew and the entire service staff left no stone unturned and worked together as a truly professional team. Great service. Timely follow up and tremendous tenacity. Thanks Drew More

Everything my 2017 Explorer needed was expertly done and it was explained to me why certain maintenance was important leading me to request work be performed now rather than run the risk of waiting it was explained to me why certain maintenance was important leading me to request work be performed now rather than run the risk of waiting More

Fast efficient, friendly service. Made the sales process smooth and very easy. From a video tour of the vehicle form Jillian, Eric making it happen and Ed and Chuck delivering these a Made the sales process smooth and very easy. From a video tour of the vehicle form Jillian, Eric making it happen and Ed and Chuck delivering these are great folk! Couldn't have asked for better, great car, decent price and excellent service. Would recommend and shop again. More

Marcelo was very knowledgeable and professional. He provided me with the utmost customer service by clearly communicating the issue with my car and how to go about solving it. He will be go to guy m He provided me with the utmost customer service by clearly communicating the issue with my car and how to go about solving it. He will be go to guy moving forward. More

Received great service an oil change, tire rotation and inspection sticker. Everyone was courteous. Would recommend Herb Chamber service department for your service needs. Pleasure doing business with and inspection sticker. Everyone was courteous. Would recommend Herb Chamber service department for your service needs. Pleasure doing business with and can’t wait till my next service More

Brought my car in for "the works", a recall and a state inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bou inspection sticker. They told me they couldn't do an inspection sticker because my windows are tinted too dark. I tried explaining to them that I bought the car (used car) from them with the tint on it and they have done the last two inspection stickers on it. (I didn't tint the windows). The service writer told me "to bring it to a gas station because they don't have cameras like they do at the dealership" which is just a lie! At that point I just hung up on him while he was still talking. Don't lie!! Richard Teevens More