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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

November 01, 2022

On time and very professional. I will be back for other service. Thank you service. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for giving us the opportunity to earn your business, Barb! We appreciate your kind feedback and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

November 01, 2022

I enjoyed purchasing my vehicle from Herb Chambers Ford. The Sales Person Nathaniel really made this enjoyable and answered all my questions. More

by Bjanati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Nathaniel made your purchase a pleasant one and we hope you enjoy the new vehicle. Please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Ford of Braintree Team

October 31, 2022

Service at Herb Chambers has kept my 2012 F150 going for over 260,000 miles More

by adepaoli70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Nov 01, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with the care of your F-150! We're grateful for your continued support and look forward to your next visit!

October 30, 2022

My terrible journey with Herb Chambers Ford Braintree began in October 2019. I'm at the dealership to sign all paperwork for my new vehicle and they kept me waiting forever. I couldn't wait any longer so More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frankie Santiago
Nov 01, 2022 -

Herb Chambers Ford of Braintree responded

Hi JT, I'm sorry to see your negative rating and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Scott Lewis - General Manager - slewis@herbchambers.com

October 26, 2022

I would like to thank the entire crew in the service department. They worked hard, diagnosed even better, & returned my 2016 Ford Edge to like new. I will be beck there to complete 2 more recommen More

by Vincenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the techs in the department , Paul Martin
Oct 27, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your review! We're so happy that our technicians earned your 5-stars! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

October 21, 2022

Paul Martin made my first trip to Braintree Service Center both Pleasant and Painless-- Service was Great and the coffee not bad either :)) Thank You More

by RANDYLUO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Oct 24, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We're happy to hear Paul made the experience a pleasant one for you and we hope you'll be visiting us again in the future. Take care!

October 21, 2022

Jack is great to work with. He has very good communications and a great attitude. Pleasure working with him the last few times I’ve been to Braintree Ford. More

by Jondang74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review - Jack will be thrilled to hear it! Your business is much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to seeing you next time!

October 19, 2022

Great Service. Drew was particularly helpful helping me with options, finding me discounts and ensuring my car was ready ahead of schedule. More

by Mr Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Oct 20, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We're happy to hear Drew provided you with exceptional service during your visit and we hope to see you again next time here at Herb Chambers Ford of Braintree!

October 18, 2022

Nice friendly place to get your car fixed and wait till it's done, the people are friendly and do a good job with your car. They are polite More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Oct 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Liz! We're so happy that our technicians were able to fix your vehicle! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

October 17, 2022

Had my vehicle serviced. Great customer service. Consistent and timely updates were provided throughout the day. More

by Dilaila.sledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that we provided you with updates throughout the day! We look forward to seeing you next time! -Herb Chambers Ford of Braintree

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