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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

November 19, 2022

Drew. How many more words do I need to put here achieve the number fifteen. More

by Catlover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
Nov 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to leave us a review. We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

November 18, 2022

Marcelo was a pleasure to deal with and promptly completed work on my car. Nothing but good things to say about Herb Chambers - I recently leased a car from the Herb Chambers Honda in Dorchester and More

by kyle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Nov 21, 2022 -

Herb Chambers Ford of Braintree responded

Kyle, thank you so much for trusting the Herb Chambers automotive family with your business! We're happy to hear Marcelo took great care of you during your recent visit here at Herb Chambers Ford of Braintree and we hope our team can be of service to you again in the future!

November 17, 2022

They always treat me like a valued customer and care about my needs and my vehicles. More

by The Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're honored to hear that your visit with us here at Herb Chambers Ford of Braintree was such a positive one. We hope to see you back!

November 12, 2022

Good customer service explained what needed to be done. Very Informative never had a bad experience with Service Dept. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
Nov 14, 2022 -

Herb Chambers Ford of Braintree responded

We are so happy to hear that your experience with our team was worthy of a five-star rating, Cathy! Thank you for taking the time to leave us your great review! - Herb Chambers Ford of Braintree

November 10, 2022

Great dealership. Everyone has always been very friendly and helpful and the service has been exceptional. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Nov 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful five-star review, Dave! We're so happy you are a Herb Chambers Ford of Braintree customer!

November 09, 2022

Had a good experience quick easy and friendly. Got my car faster than expected in service More

by ML89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
Nov 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We appreciate the positive feedback and hope to see you again next time!

November 08, 2022

Marcelo was very helpful and kept me informed on the status the whole time. Fixed the car quickly. More

by nanah100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Nov 09, 2022 -

Herb Chambers Ford of Braintree responded

Marcelo and the team are happy to hear that your visit was so enjoyable! We look forward to assisting you next time! Thank you! - Herb Chambers Ford of Braintree

November 04, 2022

Paul the service technician and Casey in the part's department was great to deal with. More

by faystave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martin
Nov 07, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind comments - we'll be sure to share them with Paul & Casey! Your business is much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to seeing you next time!

November 02, 2022

A great customer focused team in their service department. Will definitely be a repeat client at this Braintree location! More

by ainemairem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Nov 03, 2022 -

Herb Chambers Ford of Braintree responded

Having a loyal customer like you means a lot to us! Thank you for leaving your five-star review for Herb Chambers Ford of Braintree!

November 01, 2022

The staff was great! , Khoa kept me up to date on my timeline, He answered all of my questions. I love going to Herb Chambers for my vehicle needs More

by IRiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Nov 02, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your business! Khoa & the team appreciate your kind review and look forward to seeing you next time here at Herb Chambers Ford of Braintree!

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