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Herb Chambers Ford of Braintree
Braintree, MA
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,523 reviews
January 04, 2023
Jack in the service department was prompt,professional and knowledgeable as he guided me through the service process.Very easy one stop shopping. Highly recommend Jack and the team at Herb Chambers Braint and knowledgeable as he guided me through the service process.Very easy one stop shopping. Highly recommend Jack and the team at Herb Chambers Braintree More
by Shaunvit61
Employees Worked With
January 03, 2023
I have my oil changed there and have always been Happy. The Mechanic is very informative and has been working on my vehicles for over Thirty-five years. The Mechanic is very informative and has been working on my vehicles for over Thirty-five years. More
by Timmy827
Employees Worked With
Dave Rossini and His Manager, Drew Bailey
January 01, 2023
Everyone there always very friendly. And very knowledgeable & patient with questions you have. I can't say enough about Herb Chambers in Braintree & their employees!! And very knowledgeable & patient with questions you have. I can't say enough about Herb Chambers in Braintree & their employees!! More
by tleger120
Employees Worked With
Other Employees :
Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
December 31, 2022
Not an inclusive or accepting place of business. Lack of respect and use of outdated sir/ma’am pronouns and reference to customers and Mr./Ms instead of by first name. I heard this multiple times as Lack of respect and use of outdated sir/ma’am pronouns and reference to customers and Mr./Ms instead of by first name. I heard this multiple times as the service advisors created other customers. Then when my car was done, I was called as Ms or Mr(I couldn’t tell which was said) instead of them simply saying my first name. Use of such language is very alienating to those who are gender non-conforming. This behavior happened the day after I called in the day before my appointment, telling them they’d get a one star rating if I heard it. This appointment was for the repair of defective tires they sold me the week before. After calling Scott Lewis(general manager) to follow up on an email related to this complaint, my concern was brushed off and Scott misgendered me despite my obvious first name and high pitched voice. For those who are LGBTQ, Gender non-conforming, transgender or a member of any marginalized group, I do NOT recommend this dealership. More
by DC
December 29, 2022
Service is top notch and the advisor Jack did a great job going over the 99p with me going over the 99p with me More
by Bronco Person
December 29, 2022
The staff was friendly and did a nice job of explaining the services to be performed on the vehicle. the services to be performed on the vehicle. More
by xx
Employees Worked With
Other Employees :
Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
December 28, 2022
Kind ,kind, fun,problem solve,anwser phone call rapid ,carring,cordious, costomers firt, smile, make costomers happy ,carring,cordious, costomers firt, smile, make costomers happy More
by Julien Binjour
Employees Worked With
Other Employees :
Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
