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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,523 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,523 reviews

January 17, 2023

Have been going to the dealership for -3 years. Great service each and every time. More

by Phyllis1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
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Jan 19, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your loyal business! We're grateful for your continued support and look forward to your next visit! - The Herb Chambers Ford of Braintree Team

January 17, 2023

Wonderful service. Staff was friendly and professional. Wait time was less than an hour. Comfortable chairs with a tv to watch while waiting. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
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Jan 19, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Rose! It was a pleasure having you visit us here at Herb Chambers Ford of Braintree and we hope to see you again next time!

January 14, 2023

Jack Nguyen has fantastic customer service skills and I know my vehicle is in good hands with him. I highly recommend this dealership. More

by Tshack503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Jack & the Herb Chambers Ford of Braintree team with your vehicle! We're grateful for your support and look forward to seeing you next time!

January 12, 2023

Marcelo did an excellent job of keeping us up to date on the car. A part needed to be ordered taking 4 days and it didn’t come when they expected it. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Report | Print
Jan 13, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Tom! We're happy to hear Marcelo provided you with excellent communication and we hope you won't hesitate to reach out the next time our Herb Chambers Ford of Braintree team can be of service!

January 12, 2023

Very clean place to do business in. Very friendly and welcoming staff. I will be a return customer anytime. Thank you Marcelo. 👍👍 More

by Tonymbravo1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent
Report | Print
Jan 12, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your 5 stars, Tony! We're honored that Marcelo provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

January 12, 2023

I am very happy with the service. They are Very Professional and Quick service Thank you More

by binh.le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey
Report | Print
Jan 13, 2023 -

Herb Chambers Ford of Braintree responded

It's our privilege to serve you! Thanks for trusting the Herb Chambers Ford of Braintree team with your business. We look forward to seeing you next time!

January 11, 2023

Great service! Workers were very nice and professional. I’ll definitely be bringing my vehicle back there for all services. More

by flo19752000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jan 11, 2023 -

flo19752000 responded

Great service!! Nice people very professional!!

Jan 12, 2023 -

Herb Chambers Ford of Braintree responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers Ford of Braintree

January 11, 2023

Marcello and his team are top notch! Quick and efficient always. I see Scott Lewis and team for all my automotive needs. More

by Fordgirllysa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Marcelo Laurent, Drew Bailey, Paul Martin
Report | Print
Jan 12, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your automotive needs! Scott, Marcelo & the rest of the team appreciate your continued support and look forward to your next visit!

January 10, 2023

This is our fourth lease from Ford through Herb Chambers in Braintree. It s a very clean friendly atmosphere. It is very important for older customers to have sales associates that spend time building rela More

by KathyPritchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Ananbeh Five Stars, Courtney Blundell
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Jan 11, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate you leaving us this great review for Omar and Ahmed! We're glad they made the experience so great and look forward to seeing you again at Herb Chambers Ford of Braintree! Thank you, Kathy!

January 10, 2023

Great dealer have been going here for service for over 15 years now. Great dependable dealer. More

by Anastasios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Laurent
Report | Print
Jan 11, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your loyal business! We're truly grateful for your continued support over the past 15 years and look forward to seeing you at your next visit!

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