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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,522 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,522 reviews

March 16, 2023

He helped me make the best decisions to care for my car. He was pleasant & kind. Thank you More

by karengammon59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aiden
Mar 17, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate you trusting us with your vehicle, Karen! Our team looks forward to seeing you again! Thank you! - Herb Chambers Ford of Braintree

March 15, 2023

Chris was great. He is very knowledgeable about all Ford vehicles. He also made himself available if I had questions or concerns. Everything went smoothly!! More

by mesholes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Baron - sales, Courtney Blundell
Mar 17, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the great review! We're happy to hear Chris provided you with excellent service and we hope our Herb Chambers Ford of Braintree team has the opportunity to assist you again in the future. Take care!

March 11, 2023

I love the ability to plan and schedule my repairs online. Herb Chambers' repair associates are always polite and helpful, she's their waiting area is a comfortable place to work while I wait for my v More

by gregoryhines1972
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Mar 14, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback, Gregory! We appreciate you trusting the Herb Chambers Ford of Braintree team with your vehicle's service needs and look forward to seeing you again next time. Take care!

March 02, 2023

I recently had both brake service and “The Works” oil change completed at the dealership. The service manager (Drew) was excellent, a great communicator including listening. The service was also excellen More

by Paul.S
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Mar 03, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Paul! We're so happy that Drew and the rest of our team appreciate your business! We look forward to working with you again! -Herb Chambers Ford of Braintree

March 02, 2023

Great service. Quick and easy. Had the special “The Works” done on my truck. Thanks. More

by Mike
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Mar 03, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your excellent review, Mike! -Herb Chambers Ford of Braintree

March 01, 2023

Excellent service. No issues. Make appointment on time estimate one hour truck was ready to go More

by Tldorsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey
Mar 03, 2023 -

Herb Chambers Ford of Braintree responded

We're happy we could assist you during your service visit here at Herb Chambers Ford of Braintree! We hope we have the opportunity to serve you again in the future.

February 28, 2023

Great experience! The whole process was efficient and low pressure. I dealt with Nathaniel and Brandon. Nathaniel was personality plus and he made the whole process f More

by Lalamass
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Blundell
Mar 02, 2023 -

Herb Chambers Ford of Braintree responded

It means so much to hear that Nathaniel and Brandon helped make your experience great! We hope that you enjoy your new ride and look forward to seeing you in the future for all your automotive needs! Thank you so much for the five-star rating! - Herb Chambers Ford of Braintree

February 27, 2023

The staff at herb chambers Ford in Braintree ma were great when they servicing my Ford Expedition on Saturday More

by J ugent46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Courtney Blundell, Drew Bailey, Paul Martin
Mar 01, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate you trusting us with your Ford Expedition and look forward to seeing you again! Thank you! - Herb Chambers Ford of Braintree

February 27, 2023

We had an issue with a tire on a Thursday night and Jack and Jay quickly came to my rescue when Quirk said it was to late to address my concern....Jack said the Chambers Ford service department motto is "wh More

by Bronco Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Mar 07, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your excellent review! We're so happy that Jack and Jay provided you with top-notch service. Thanks again for your business and please don't hesitate to reach out if we can assist you with any future automotive needs! - The Herb Chambers Ford of Braintree Team

February 27, 2023

Low pressure, easy to deal with, and knowledgeable. Clean showroom quality used vehicle. Extra words to meet the 15 word minimum requirement to move one More

by Timp7379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baron , Eric Digirolamo
Mar 01, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your kind review! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

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