Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Ford of Braintree
Braintree, MA
1,522 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
May 30, 2023
Frankie Santiago was a true professional, he treated us with courtesy and respect. Frankie answered all of our questions and guided us through the process without making us feel like we were being pushed with courtesy and respect. Frankie answered all of our questions and guided us through the process without making us feel like we were being pushed. We will surely return and refer all of our friends to Frankie Santiago! More
by johnmcgman
May 26, 2023
Herb Chambers Ford of Braintree, provided excellent service, on my last visit. Drew was exceptional. He was extremely professional and courteous. He communicated effectively,in terms of cost of servi service, on my last visit. Drew was exceptional. He was extremely professional and courteous. He communicated effectively,in terms of cost of service and what was to be expected. I would highly recommend this dealership and the team for all your automotive service needs. More
by MScardoni
Employees Worked With
Drew Bailey
May 25, 2023
Everyone at Herb Chambers Ford in Braintree are fabulous I purchased my second vehicle with them and my husband is on his third. Beginning at the showroom all the way through to parts and service, they all I purchased my second vehicle with them and my husband is on his third. Beginning at the showroom all the way through to parts and service, they all meet the needs and expectations of their customers. A special thank you to Frankie, Jose, Jessica, Drew and Jay More
by jcmosely1
Employees Worked With
Other Employees :
Frankie Santiago and Jose, Jay Larkin, Drew Bailey
May 25, 2023
Overpriced compared to other ford dealers and vey poor customer service at the Service department! customer service at the Service department! More
by Pedro Lazaro
Employees Worked With
May 24, 2023
Paul and the staff at Herb Chambers were fast and efficient everything was done quickly and on time as always They are the best at what they do and i will recommend them to anyone that needs service efficient everything was done quickly and on time as always They are the best at what they do and i will recommend them to anyone that needs service on their Ford More
by joemaykis
Employees Worked With
Paul Martin
May 20, 2023
I have used this dealer several times and I have been completely satisfied. They are very friendly, courteous. They always keep you informed while you are wsiting. completely satisfied. They are very friendly, courteous. They always keep you informed while you are wsiting. More
by mary.allenirish
Employees Worked With
May 19, 2023
Always a positive experience there. Fast and expert service. I would definitely recommend this dealership. Extremely happy with Braintree Herb Chambers! Fast and expert service. I would definitely recommend this dealership. Extremely happy with Braintree Herb Chambers! More
by andicev
