Herb Chambers Ford of Braintree

Christopher was AMAZING. Effortless process, kindness, support, and all of my questions answered. Couldn’t be happier - would recommend him to anyone I know! Thanks! Effortless process, kindness, support, and all of my questions answered. Couldn’t be happier - would recommend him to anyone I know! Thanks! More

We had a very pleasant experience. No pressure to purchase and salesman Omar did a great job and was very professional and accommodating. Courtney was also a pleasure to work with. No pressure to purchase and salesman Omar did a great job and was very professional and accommodating. Courtney was also a pleasure to work with. Omar pushed and actually got us our car earlier than expected. We would recommend Herb Chambers on Granite Street in Braintree. More

Jack N. , thank you for explaining the warranty process to me and for keeping me updated on the progress of the repairs. Jack, you and the mechanic are tru , thank you for explaining the warranty process to me and for keeping me updated on the progress of the repairs. Jack, you and the mechanic are true professionals... ☆☆☆☆☆ rating. Fred S./2016 EXPEDITION, 6-5-'23. More

Bad in communication, services bad and unprofessional, they replaced my rear camera with a cheap one. they replaced my rear camera with a cheap one. More

Great service, never disappointed. Very knowledgeable and efficient. Bring our vehicle to this dealer when we need it to be serviced. Very knowledgeable and efficient. Bring our vehicle to this dealer when we need it to be serviced. More

Great service. Adam was great and kept me informed on everything done with my car. Can't thank them enough for how i was treated. Adam was great and kept me informed on everything done with my car. Can't thank them enough for how i was treated. More

So we had a trip home planned from Raynham MA to Brooklyn NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. NY on a Friday evening when the 4WD Actuator failed on our 2007 F 150 which means that it would be stuck in 4 wheel drive so we couldn't go home. We got a hotel as it was already late and called Herb Chambers Ford Braintree Saturday AM 1st thing and spoke to the GM Scott Lewis who put us in touch with Drew Bailey in Service who said he would take us in immediately, however he was not sure they had a Actuator for a 2007 in stock and getting one, on a Saturday may be difficult. Enter Dan O'Leary the Part and Service Manager who said that he did not have one in stock but said he would do a search and would call us back. It was not 15 minutes later when he said he found one and to drive there which we did. Drew greeted us warmly and we were on our way home in 1 hour. Scott, Drew and Dan saved our weekend and we could not thank them enough! More

Always as promised,on time repairs ,with total communication through the repair process, thank you communication through the repair process, thank you More

The service agent Jack was very helpful, respectful and patient with my concerns in regarding my car. patient with my concerns in regarding my car. More

The Manager Derek was. informative and very Nice. The Mechanic, Dave Rossini was great as usual. I can’t say enough good things about Herb Chambers Service. informative and very Nice. The Mechanic, Dave Rossini was great as usual. I can’t say enough good things about Herb Chambers Service. More