Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,516 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership
View Awards

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,516 reviews

September 23, 2023

Quick and courteous service. In and out in under the estimated time. Patient and hard working staff. More

by JYip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gloria Guevara, Drew Bailey
Report | Print
Sep 26, 2023 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 20, 2023

Derek kept me in the loop at every step. He needs a raise. Great work More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
Report | Print
Sep 21, 2023 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 20, 2023

Herb Chambers was very accommodating and responsive to fixing my car’s recall. Cindy was especially helpful and nice! Thank you. More

by drobbins9
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Sep 21, 2023 -

Herb Chambers Ford of Braintree responded

Hi Robbins! We're glad to know that our team, especially Cindy, was able to assist with your car's recall at Herb Chambers Ford of Braintree. Thanks for sharing this positive feedback!

September 18, 2023

Work is done right and timely Service advisor doesn't try to sell things that are not needed. All around great service and not overpriced. More

by r1427642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Sep 18, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for trusting the Herb Chambers Ford of Braintree team with your service needs! We're grateful for your support and look forward to your next visit!

September 18, 2023

The people in service at Herb Chambers Ford do a fantastic job when they service my vehicle. Prompt, courteous, professional and friendly. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Jay Larkin, Drew Bailey, Paul Martin
Report | Print
Sep 21, 2023 -

Herb Chambers Ford of Braintree responded

Hi Albert! We're glad to know our service team at Herb Chambers Ford of Braintree met your expectations with their prompt and friendly service. Thanks for the positive feedback!

September 15, 2023

We have to travel 2. 5 hours to get to Chambers, including a ferry ride! It is well worth the effort. The extensive work, including a recall, was well done, in a timely ma More

by Islander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Herb Chambers Ford of Braintree responded

We appreciate the effort you make to visit us at Herb Chambers Ford of Braintree! It's great to know that our service and communication meet your expectations. We look forward to seeing you again, ferry ride, and all! Safe travels until then.

September 15, 2023

This was our first time bringing our used 2004 Ford F150 to the dealership for an oil change and a battery replacement. The service was done in a timely manner and checking out was a breeze with the cashier More

by dhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to have you as a new member of our Herb Chambers Ford of Braintree family! It's great to know that your first service visit went smoothly. We look forward to assisting with any future needs for your F-150.

September 14, 2023

Paul Martin kept me informed of the progress of my repair. He was polite and professional. More

by Flander571
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Sep 15, 2023 -

Herb Chambers Ford of Braintree responded

Hey Flander, thank you for the positive review! We're delighted to hear that Paul kept you informed and displayed professionalism throughout your repair process. We'll see you next time! Have a great ride!- The Herb Chambers Ford of Braintree Team

September 12, 2023

The staff was friendly, helpful and knowledgeable. Working with Jack N. was pleasant. The waiting area was clean More

by ediers125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree, and that Jack N. was able to assist! Thanks for the feedback on our clean waiting area too - we appreciate it!

September 11, 2023

I was attended to in a cordial and professional manner. All I came in contact with were very friendly and professional. More

by Ronzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Report | Print
Sep 14, 2023 -

Herb Chambers Ford of Braintree responded

Hey Ronzo, we're glad to know you had a friendly and professional experience with our team at Herb Chambers Ford of Braintree. Thanks for the positive feedback! We'll see you next time. Safe travels!

1
...
24
25
26
...
152