Herb Chambers Ford of Braintree

This was the worst service I ever received in my life and would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust fro would not recommend anyone to ever go here and will never bring my vehicle here again. My vehicle was left with the windows down and full of dust from the body shop even though it was not in for bodywork. My service advisor Paul Martin never returned any phone calls and continued to promise my vehicle would be done by the next day almost a week straight. I had told my service advisor I wanted all parts back and wasn't given any parts back. I was overcharged for several parts for my repair, the parts department gave me a list price on all parts and most parts were two times over the last price for parts to what the parts department would charge any other customer. I had to call my own warranty company to get the paperwork completed because the service advisor was in capable of doing the paper work. Every time I called to speak to the service advisor I was told he will call me back but after several days I had to go there myself to find the service advisor to find out what was going on with my truck. Again I would highly suggest anyone thinking of having there vehicle serviced here should find any other place to have the work done. More

I want for "The works" and check engine, battery was fine. Was told after test drive. Needed a new battery fine. Was told after test drive. Needed a new battery More

Very accommodating, and polite. Made my experience even better. Quick service, Man of action. Thank you! Made my experience even better. Quick service, Man of action. Thank you! More

Very attentive and professional kept me fully adept what was happening.very happy and satisfied with Paul Martin . was happening.very happy and satisfied with Paul Martin . More

I know that I can depend on Derek Ventre and Herb Chambers to perform high quality services for my Ford truck in a timely manner. Chambers to perform high quality services for my Ford truck in a timely manner. More

Jack was excellent in getting all the services I requested done on my car in a timely and quality manner. Kept in communication with me at all times about any updates. requested done on my car in a timely and quality manner. Kept in communication with me at all times about any updates. More

Drew was polite, respectful and communicated very clearly. He provided a quote and stayed to it !! clearly. He provided a quote and stayed to it !! More

So far like other dealerships for service. Work done but then picking up vehicle I encountered that vehicle having starting problems Work done but then picking up vehicle I encountered that vehicle having starting problems More

The staff is professional and customer friendly and well informed. This was my second experience with this dealership and will return. informed. This was my second experience with this dealership and will return. More

Terrible sales and terrible service. Running in a Duramax before they sold me a lemon and refuse to make it right on multiple visits. Go somewhere else. Running in a Duramax before they sold me a lemon and refuse to make it right on multiple visits. Go somewhere else. More