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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,516 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,516 reviews

December 07, 2023

Ahmed was very knowledgeable. The whole process was actually quite pleasant. I would recommend if you are looking to purchase a car, request Ahmed More

by Scituatejulie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating! We're glad to know that Ahmed and our team at Herb Chambers Ford of Braintree made your car-buying process a pleasant one. We appreciate the recommendation and see you again! Safe travels!

December 03, 2023

Courteous friendly customer service oriented professional quick turnaround knowledgeable pleasant pleasure to deal with understanding More

by thadsoltys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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Dec 05, 2023 -

Herb Chambers Ford of Braintree responded

We're delighted to know you had such a positive experience with our team at Herb Chambers Ford of Braintree. We strive for quick, professional service and it's great to see that reflected in your visit!

December 03, 2023

Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More

by Mckeenmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
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Dec 05, 2023 -

Herb Chambers Ford of Braintree responded

Hi Mckeen! We're glad to know that you had an excellent experience with us at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to serving you again in the future. Safe travels until then!

December 01, 2023

From the moment you walk in the door you feel welcomed and not just another customer. They were very helpful and made sure they answered any questions I had. More

by DH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for visiting Herb Chambers Ford of Braintree! We're so glad our team was able to answer all your questions and we hope you won't hesitate to reach out if we can be of service again in the future!

November 29, 2023

Great experience right when I walked through the door. Customer service was very accommodating and vehicle was finished at a very reasonable time!! More

by mtsullivan617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating! We're glad to know you had a great experience at Herb Chambers Ford of Braintree. Our team works hard to provide excellent customer service and timely vehicle services! Drive safely!

November 28, 2023

Great service and service advisor Paul Martin was outstanding kept me up-to-date on everything and technician did great job. I trust this service department and will continue to use them. More

by discoliveson.djpaulieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Nov 28, 2023 -

discoliveson.djpaulieb responded

Thank you Paul Martin for outstanding service. Herb Chambers service department is number 1

Nov 29, 2023 -

Herb Chambers Ford of Braintree responded

We're glad Paul made this such a positive experience for you! Thank you for choosing Herb Chambers Ford of Braintree!

November 23, 2023

Many thanks to the "Ford Mechanics" that service my Ford Ranger from 11/18/23 thru 11/22/23; they handle the situation with "excellent work precision and working knowledge." Special thanks to (Awesome Servi More

by hotstupp1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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Nov 24, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know that our team, especially Cindy, made your service experience a great one at Herb Chambers Ford of Braintree. Thanks for trusting us with your Ford Ranger's needs! We look forward to seeing you again in the future. Safe travels!

November 20, 2023

My Bronco Sport purchase was extremely professional and thorough from the minute I walked in to the showroom up to and including the moment I drove off! All of my questions were answered quickly and hones More

by edeluca327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Nov 21, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your glowing review! We're so happy that Ahmed provided you with an excellent purchase of your new Bronco Sport! We look forward to passing along your positive review! We look forward to seeing you next time at Herb Chambers Ford of Braintree!

November 16, 2023

Excellent service. Professional and courteous service manager and team. Work was finished as promised and on time. More

by donovatj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the 5-star rating! We're glad to know you had an excellent experience with our team at Herb Chambers Ford of Braintree! We always aim for professionalism and punctuality! Safe travels!

November 14, 2023

Ahmad was super helpful and great to work with We never felt rushed, the whole process felt very transparent More

by mtbdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Blundell
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Nov 15, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with Ahmad at Herb Chambers Ford of Braintree! Transparency and customer satisfaction are our top priorities. Thanks for the review!

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