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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,516 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,516 reviews

January 25, 2024

Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Jay Larkin, Courtney Blundell, Drew Bailey, Paul Martin
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Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

January 19, 2024

Was great working with them at Herb Chambers getting the deal done. Finally getting my dream SUV Ford explorer xx all American Muscle. More

by brunopires617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Herb Chambers Ford of Braintree responded

Hi Bruno! We're so glad to have been part of your journey to getting your dream SUV at Herb Chambers Ford of Braintree! Enjoy the ride with that American Muscle, and thank you for choosing us.

January 13, 2024

This was my first experience here, after dealing with a Ford dealership in Michigan for 45+ years. I was pleased with the friendliness and efficiency. More

by LEATHERMANMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE
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Jan 16, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that your first experience with us at Herb Chambers Ford of Braintree was a positive one! We appreciate the kind words about our friendly and efficient service. Thank you for choosing us!

January 08, 2024

Expedient and high quality service, even during a snow storm. Chris A. helped us through the process and made it a pleasant experience. More

by Mosak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris A.
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Jan 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that Chris and our team at Herb Chambers Ford of Braintree were able to provide you with a pleasant experience! Thanks for your positive feedback and please don't hesitate to reach out if there's anything else we can do for you!

January 06, 2024

Excellent interaction with Giselle and all the employees. All were courteous and Giselle provided all necessary information. The test drive route was excellent. More

by adlaisaun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to know that Giselle and the rest of our team at Herb Chambers Ford of Braintree provided you with an excellent experience. We appreciate your kind words!

January 04, 2024

The crew was polite, managed expectations and the coffee was good. It was a pleasant experience and I will return there for next service . More

by Mary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
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Jan 08, 2024 -

Herb Chambers Ford of Braintree responded

Mary, we're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree. We look forward to seeing you for your next service visit!

January 03, 2024

Our experience with Herb Chambers has been excellent from the start. We just purchased our first car there and believe we’ve found our family dealership. More

by bobn320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew J
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Bobn! We're delighted to know that your first experience with us at Herb Chambers Ford of Braintree was excellent! We look forward to being your family dealership. Safe travels in your new car!

January 01, 2024

The service at Herb Chambers Ford of Braintree was great. Easy to make an appointment and the service was great! The dealership & service department are so efficient and easy to deal with. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Tom, thank you for the 5-star rating! We're glad to know you found our service at Herb Chambers Ford of Braintree efficient and easy. We look forward to serving you again! Safe travels!

December 30, 2023

I love Herb Chambers dealership! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! More

by Gkibbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Drew Bailey, Paul Martin
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi G Kibbee! We're so glad to know that you had a great experience at Herb Chambers Ford of Braintree! Thanks for the love and support, we appreciate it. Enjoy your ride!

December 30, 2023

The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lewis , Jay Larkin, Drew Bailey, Paul Martin
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

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