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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,515 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,515 reviews

January 18, 2025

Keith and the rest of the team were excellent! I'm very happy with my purchase. More

by adam110102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jafri
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Jan 20, 2025 -

Herb Chambers Ford of Braintree responded

Hi Adam, we're happy to hear you had a great experience with Keith and the team and are happy with your purchase at Herb Chambers Ford of Braintree. We hope to see you next time! Enjoy your new ride!

January 18, 2025

The Service Dept. staff person at the Braintree Herb Chambers was very good handling my vehicle issue. She checked on the process on my repair two times and then repor More

by Bandrew829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Regimbald
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Jan 20, 2025 -

Herb Chambers Ford of Braintree responded

Hi Brandrew, thank you for sharing your experience with the service department at Herb Chambers Ford of Braintree! We're delighted to hear that our staff provided attentive and caring service during your visit. We appreciate your feedback and look forward to assisting you again in the future! Safe travels!

January 18, 2025

Efficient, dependable, and courteous! Professional service and professional communication! Clean work space. Great atmosphere. Look forward to returning. More

by bostontc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers Ford of Braintree provided efficient and professional service. We look forward to welcoming you back in the future! Safe travels!

January 17, 2025

Attentive to my personal situation Listened to my needs and handled everything courteously and professionally including the women who does collection of payment… reminded me of reward points I hadleft. More

by margedorney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that our team at Herb Chambers Ford of Braintree provided attentive and professional service, including a helpful reminder about your reward points. Thank you for sharing this positive experience!

January 16, 2025

Cindy at Herb Chambers did an excellent job with my cars repairs/service. She was honest, accurate and very customer centric. I wouldn’t hesitate going back to Herb Chambers in future! More

by ggarcia6522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
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Jan 16, 2025 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy provided excellent service during your visit here at Herb Chambers Ford of Braintree! It's great knowing you had a positive experience, and we look forward to welcoming you back in the future.

January 14, 2025

Nick was great to work with and the finance team make the transaction nice and easy. More

by francisjd61
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Francis! We're so glad you enjoyed working with Nick & the team here at Herb Chambers Ford of Braintree and we hope to see you again in the future. Take care!

January 13, 2025

Will never use them again. Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will fi More

by Capricorn011746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Herb Chambers Ford of Braintree responded

I'm concerned to see this review and would like the opportunity to get some additional details about your experience. We will address this feedback with the appropriate members of our team to ensure timely and thorough updates are being shared with our guests going forward. When you have a moment, would you please contact me directly? Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

January 11, 2025

Great sales and service. Highly recommend using. Braintree is an easy location for easy access. More

by nancylockard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service righter was excellent
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Jan 13, 2025 -

Herb Chambers Ford of Braintree responded

Nancy, thank you for trusting Herb Chambers Ford of Braintree with your automotive needs! Our team appreciates your support and looks forward to seeing you next time!

January 07, 2025

Always excellent service. Cindy always goes above and beyond for customers. Service is quick and efficient. More

by Clorise2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
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Jan 08, 2025 -

Herb Chambers Ford of Braintree responded

Hi C Lorise! We're delighted to hear that Cindy and the team at Herb Chambers Ford of Braintree consistently provide excellent service. Thank you for sharing your positive experience with us!

January 06, 2025

The team consistently provides expert services with the highest level of professionalism and fair pricing. More

by LIZGIRL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ventre and David Rossini
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Jan 07, 2025 -

Herb Chambers Ford of Braintree responded

Hi Liz! Thank you for recognizing the professionalism and fair pricing at Herb Chambers Ford of Braintree. We're delighted to know our team consistently meets your expectations!

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