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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

Overview
Employees
Reviews
Vehicles
4.8
1,182 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,182 reviews

September 27, 2025

Herb Chambers Jeep of Millbury provides excellent Service & support for routine & complex maint. & repairs. They are very competent & punctual with service & delivery in a 9.5 quality support environment. More

by BobbyO
Workmanship
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey M
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Sep 29, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Bobby, thank you for sharing your fantastic feedback about our team! We're so grateful to have you as a customer here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Safe travels!

September 25, 2025

Julio was great to work with. Quick and very efficient with getting the vehicle ready. More

by Nomarrosario7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lap Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Coffre-Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're glad Julio made the experience great! Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! Enjoy your new ride!

September 25, 2025

Easy to work with, fair pricing and trade in numbers based in reality. Salesman was very easy to deal with, I would/ will buy here again. More

by Bndking3197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bourget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ram Abdulahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury and for sharing your experience! We look forward to working with you again in the future! Safe travels!

September 24, 2025

Very accommodating repaired headlight that was out after my oil change and multi point inspection Thank yoy More

by sanborn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We appreciate your feedback! We're so glad we could take care of your headlight, oil change, and inspection seamlessly. Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 24, 2025

This is my second visit for a new car. The team were just as professional as my first visit 2 1/2 years ago! The service department have been great as well! More

by wgwalmsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bourget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury once again, and for sharing your experience! It's great to hear our team made both your visits a pleasure. We’ll see you next time!

September 24, 2025

Chelsea, is a great service advisor. She kept me informed of what was happening with my car and let me know cost at all times. The new manager Paul seems to be a nice guy. More

by Durango Grammy 58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your positive feedback about Chelsea and Paul! We appreciate your business and we'll be sure to pass along your kind words. See you again at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 21, 2025

I had a wonderful experience at Herb Chambers service and Jeff was very nice, professional to deal with! More

by tmsully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your wonderful experience with Jeff and the team! We look forward to seeing you again at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 16, 2025

I want to commend the service department for the stellar service that I received when the technician replaced the tpms on '16 Wrangler. Thanks again for everything! More

by rcducey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
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Sep 16, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi RC! Thank you for the 5-star review! We are pleased to hear you had such a successful experience with our team. See you next time at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

September 14, 2025

As always Chelsea who I only deal with if I ever have an issue with my vehicle is spectacular. She never disappoints me and her customer service skills are fantastic. More

by VCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
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Sep 15, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so lucky to have you as a customer. Thank you for supporting Chelsea; she will be so grateful for your high praise. Your business is appreciated, and we hope to welcome you back to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury one day in the future!

September 13, 2025

Jacob Rutkiewicz Never followed through paint claim, the oil change that was never done chips and scratches on the vehicle that weren't present prior to delivery Gm Jeff lubas never responded either, Purcha More

by Vmambro65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Rutkiewicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ. /. Lap
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Sep 15, 2025 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are grateful for your kind words about Jacob and AJ! We hope you love your new car and look forward to seeing you again next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

Jan 10, 2026 -

Vmambro65 responded

Unfortunately, after the sale, Jacob Rutkiewicz Did not follow through with paint iss you never responded to my emails text or voice messages And this was after purchasing two vehicles with him for a total of three with this dealership. I also contacted the GM. Jeff lubas who did not respond either., mind you when I was considering the dealership he contacted me several times. I would not recommend this dealership as they do not follow through. They make promises they have no intentions on keeping.. I will also edit my previous review to negative. and publicly. I will also escalate the issue through proper resources. I will give you the opportunity before doing so. I i dont receive a response by 1-13-25 I will move forward as this has been going on since 10-25 Thank you Vin

Jan 14, 2026 -

Vmambro65 responded

Unfortunately, after the sale, Jacob Rutkiewicz Did not follow through with paint defect claim he never responded to my emails text or voice messages 3 months have passed and this was after purchasing two vehicles with him for a total of three with this dealership. I also contacted the GM. Jeff lubas who did not respond either., mind you when I was considering the dealership he contacted me several times. I would not recommend this dealership as they do not follow through. They make promises they have no intentions on keeping.. I will also edit my previous review to negative, just be aware after a sale they do not respond or follow through

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