Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

I have purchased my last 4 vehicles through this dealership and continue to very pleased with sales and service. 5 star dealer for a reason. Sales worked hard each time to help me find what I want dealership and continue to very pleased with sales and service. 5 star dealer for a reason. Sales worked hard each time to help me find what I wanted and get me a good deal. Service is friendly and helpful. Upfront, no BS dealer. Highly recommended to all. I believe this dealership is also selling cars as well as trucks. If they don't have it on the lot, they will find it and get it there. More

WHEN I CAME TO THE DEALERSHIP, I CAME WITH AN AD AND STATED THAT I WANT THIS PARTICULAR VEHICLE AT THIS PRICE. THE SALESMAN BROUGHT ME DIRECTLY TO THE VEHICLE AND OFFERED TO GO FOR A TEST DRIVE. THERE STATED THAT I WANT THIS PARTICULAR VEHICLE AT THIS PRICE. THE SALESMAN BROUGHT ME DIRECTLY TO THE VEHICLE AND OFFERED TO GO FOR A TEST DRIVE. THERE WAS NO HASSLES OR PRESSURE TO BUY SOMETHING THAT WE DID NOT WANT. THE PRICE WAS GOOD AND THE SALESMAN WAS FRIENDLY AND COURTEOUS. aLSO, HATS OFF TO THE GENERAL MANAGER AND FINANCING. DONALD SCOTT More

I was very pleased with my overall experience with herb Chambers Jeep when I purchased my 2010 Jeep Wrangler Unlimited Sahara. Of course like anyone, I would have loved to pay less but these gentlemen gav Chambers Jeep when I purchased my 2010 Jeep Wrangler Unlimited Sahara. Of course like anyone, I would have loved to pay less but these gentlemen gave me the best deal and were by far the most polite honest. I had started my shopping with Herb Chambers and then went to 2 other dealerships and was very close to signing but I finally backed out of the deal as I did not feel comfortable with what I was getting for the money. I then decided to go back to Herb Chambers to see what they could do for me. I had been shopping around for 6 months and I had a specific Jeep picked out but the Jeep that I had wanted was no longer available from any New England dealer inventory since I backed out of the deal so I had to consider ordering one or broaden up my search criteria with respect to options and Herb Chambers helped me to look at other opportunities and I am very glad that they did. I ended up getting a Sahara when I was initially looking at a Sport but I wouldn't trade my vehicle for anything. I can't say enough about the overall experience I had with my sales force and they made me feel very comfortable. When it came down to signing on the dotted line I was still a bit apprehensive and I needed Herb Chambers to meet me half way on some accessories for my Jeep, to close the deal, and they did just that. I would go back to them in a second and I can't say enough about them and my overall experience that I had. The car that I traded was a 2008 Ford that I had purchased from Herb Chambers a couple of years ago but my experience for my Jeep was superior to my Ford experience. More

I always take my car into this store for all my car services: oil changes, tire rotation, adjustments, and cleaning. My car always comes out excellent and the service is great. The general manager Jeff services: oil changes, tire rotation, adjustments, and cleaning. My car always comes out excellent and the service is great. The general manager Jeff always makes sure I'm taken care of. I will continue to bring my car there. More

I have bought many cars from Herb Chambers in Milbury. I have dealt with Joe Provost on numerous occasions and have always had great experiences there. My vehicles are serviced at Herb Chambers as well. T have dealt with Joe Provost on numerous occasions and have always had great experiences there. My vehicles are serviced at Herb Chambers as well. The service department is prompt and courteous. If I need a ride to a destination while my vehicle is in service they gladly oblige. AThey always deliver my car back to me in a clean state. I highly recommend Herb Chambers of Milbury to the public. Stephen Foisy More

I was recently in the market for a preowned vehice. I founf the perfect truck on herbchambers.com so i placed an internet inquiry and withing 20 minutes I recieved an email and phone call from Jennifer w founf the perfect truck on herbchambers.com so i placed an internet inquiry and withing 20 minutes I recieved an email and phone call from Jennifer who i set an appoitmnent with to see the truck. Once I arrived Jennifer set me up with John a sales person who showed me the truck, had me drive the truck and I did some paperwork with. Once we got back Joe came over went over all the numbers and made me one great deal so I took it. While sitting with the finance director Bob, John and Joe had the truck cleaned and gased and had my plates switched over, I got done in finance and my new truck was ready to go, by far the easiest most enjoyable expirience I've ever had buying an automobile. If your looking for a new or used vehicle you owe it to yourself to check them out thanks guys. More

I live just down the street from Herb Chambers Chrysler of Millbury. The first time I went there to service my car, it was purely out of convenience. (My previous mechanic went out of business). That fir of Millbury. The first time I went there to service my car, it was purely out of convenience. (My previous mechanic went out of business). That first visit was great! Sam, at the counter, explained the service they were going to perform on my car clearly and patiently and helped me understand what needed to be done and why. He was courteous, friendly, and very helpful. Being a sceptic, I thought for sure that my second visit would not be nearly as pleasant, and they were simply "pampering" the new customer to ensure a return visit. Well, it worked! And it's worked every time since! Each time I visit the service department in Millbury, Sam has been there, and been just as helpful and patient as the first day we met. I would recommend this service department to anyone, without a doubt! More

I decided to trade in my clunker and to my amazement, I actually got a great deal without a whole lot of effort. I went back to the same dealership where I purchased my 1999 Jeep (which I loved) because I' actually got a great deal without a whole lot of effort. I went back to the same dealership where I purchased my 1999 Jeep (which I loved) because I've had great service from them all along. When I let them know I would be interested in trading in my Jeep under the CFC program, they were really great. I was skeptical of the program at first but I ended up saving a total of almost $8,000 when all was said and done. The sales person (Alison) was really nice and straightforward. The manager (Jeff?) threw in a free oil change. I didn't feel the typical dealer "pressure" tactics...we just came to a price and added up the incentives and I drove off in my gorgeous new Jeep. I loved it! More

Wow, who said customer service is dead? I called about a Jeep Patriot and the cash for clunkers program. The woman who answered for vehicle information was extremely pleasant and knowledgable. She answere Jeep Patriot and the cash for clunkers program. The woman who answered for vehicle information was extremely pleasant and knowledgable. She answered all my questions, directed me to websites that helped me understand the program and even set up an appointment for their dealership to help me know for sure my car qualified. When I arrived, I was greeted immediately and even though I could see how incredibly busy they were, everyone had smiles and were pleasant and patient. My Salesperson, Jim Morin, took a lot of time to explain the program to me, very patiently and helped me look at all my options for my trade. All I can say is I have never had a better experience at a car dealer! More

Called to make a service appointment for a recall on my wife's Grand Caravan, having to do with an air-bag issue. Specified that I would like to wait since {according to the bulletin}, is only one hour, an wife's Grand Caravan, having to do with an air-bag issue. Specified that I would like to wait since {according to the bulletin}, is only one hour, and the advisor accomodated my needs. That appointment was March 3, 2008 at 4pm. I called to confirm that everything was on schedule, and if I show up at 4pm, my van would be started right away. After a brief on hold session, the advisor asked if I could drop the van off at 3pm instead of 4. I can't since I'm working. When asked if I would like to re-schedule, I told him I would have to get back to him since I live 3/4 hour away, and this apppointment was crucial, due to personal scheduling issues. I own an '05 Jeep Rubicon, and this van is an '05 EXT version. Appointment delays have occurred like this two other times. I will more than likely look elsewhere for sales and service in the future. Every time I go into the Service Dept, there are "new" people....you can't develop a relationship with them at all. Not good. More