Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

I have been working with Kyle to service my jeep for a while. He has been always professional and very pleasant to work with. Highly recommend. while. He has been always professional and very pleasant to work with. Highly recommend. More

Love the people and the service. Long-time customer and will remain so. Plus, the new renovations look fantastic! Long-time customer and will remain so. Plus, the new renovations look fantastic! More

Exceedingly poor customer service. I called to schedule a standard oil change for my Jeep at 15K miles; the person I spoke to was very pushy (bordering on rude) and insisted I needed t I called to schedule a standard oil change for my Jeep at 15K miles; the person I spoke to was very pushy (bordering on rude) and insisted I needed the 20K service. He told me someone would call me back to schedule the actual appointment; they never did. I went into the dealership a few weeks later and spoke to someone in the service department, explaining what happened, and tried to book the appointment again. They wrote down my name & phone number and promised someone would call me by the end of the day. I've never heard back from anyone. I could see this happening once as an oversight but twice shows a pattern. These two experiences with Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were highly unprofessional; they were completely disrespectful of my time and proved themselves to be totally unreliable. My lease is coming to an end soon - this will play a major role in my decision whether or not to do business with them again. More

Very helpful and friendly service took about the time he said it would take to do it. Connor is very friendly said it would take to do it. Connor is very friendly More

Always great service. Deal with Kyle and he always follows up with us on our repairs and appointments. We have always had good service reps ! Deal with Kyle and he always follows up with us on our repairs and appointments. We have always had good service reps ! More

Herb Chambers did a great job fixing my car. It took longer than expected but they communicated with me so I was aware. I was unable to get a loaner, but I understand they have a limited number. It took longer than expected but they communicated with me so I was aware. I was unable to get a loaner, but I understand they have a limited number. In all I was pleased with the outcome and I will use them again. More

Connor in the service department always willing to help with convenient scheduling and getting what is needed done. Reliable, professional and efficient. Another great experience. A+++ Thank you with convenient scheduling and getting what is needed done. Reliable, professional and efficient. Another great experience. A+++ Thank you More

Very through and helpful with my service request. Communication is quick and efficient. Car is always ready when promised. Communication is quick and efficient. Car is always ready when promised. More

Newly renovated dealership and the top notch staffing makes for a world class experience. A great place for service. makes for a world class experience. A great place for service. More

Glad to see more personal people as employees. There were no bottles of water in the customer waiting lounge. Employees were seen eating the snacks. Are the snacks for the customer’s delight? There were no bottles of water in the customer waiting lounge. Employees were seen eating the snacks. Are the snacks for the customer’s delight? More